Freenow by Lyft – taxi & more

Better than Uber

Άψογος

You will be consistently overcharged when using this in Athens. Take a photo of the meter or ask for a receipt, because what the driver submits to FreeNow is almost always higher. FreeNow support will not help unless you have a photo or receipt, even for regulated fare routes such as from the Athens International airport. Use Uber instead, they are much more helpful.

I can’t begin to describe my dissatisfaction with the service I received during a recent booking in Vigo. I had pre-booked a taxi for 5:10am to take me to the train station, and unfortunately, no driver arrived nor did I receive any communication regarding the status of the booking. As a result, we were left with no option but to walk to the station in the rain for 30 minutes, which was incredibly inconvenient and unprofessional.

We pre-book a taxi for 5:10am two days ahead in Vigo to get to station to catch a high speed train. It came up at 5:10am and said no taxi's available. We had to walk 20 mins in the rain and just made our train (if missed would have lost $100 euro). Unreliable app, don't use it

We booked and confirmed a ride through this app 3-days in advance. We needed to get to Rome Termini train station (about 10km from our pickup point) to catch a train to Naples. 5mins after the arranged time we were informed that no driver could be found! The earliest ride offered would have been too late to catch our train. Luckily we had allowed plenty of time and were able to catch a bus, but no help from FreeNow.

Pre-ordered a van in Paris as we had a train to catch. Had 2 drivers cancel on us, one actually drove right past us. If you need to actually get somewhere DO NOT USE FREENOW. I could not delete this app fast enough 🤬

The GPS for current location is inaccurate and it is difficult to overwrite it. I had a bad experience because of this and was charged an extra fee. No option to appeal or report the problem.

I downloaded app but was not given option to sign up. Screen takes me to login with phone or email. I try to use email process but no option to register and is just a login screen. Don’t have phone that will receive messages. Sorry but have to go elsewhere for my Taxi preferences whilst in Dublin.

Driver accepted trip .Driver never pick us up. He wasn’t even close to our location. No way to contact driver or cancel trip or notify app they took my money for no service!!!!what a scam !!!avoid app !!!especially if you want to arrive at airport