Great app just missing a couple of things
The app does almost everything the web version does but missing the integrations like sending a chat to fresh service. That would be very helpful.
Description
Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app.
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the iOS app, teams can:
• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
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Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the iOS app, teams can:
• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
Screenshots
Freshchat FAQ
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Is Freshchat free?
Yes, Freshchat is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Freshchat legit?
Not enough reviews to make a reliable assessment. The app needs more user feedback.
Thanks for the vote -
How much does Freshchat cost?
Freshchat is free.
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What is Freshchat revenue?
To get estimated revenue of Freshchat app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.5 out of 5
2 ratings in Australia
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Ratings History
Freshchat Reviews
Não carrega os áudios
Nenhum dos áudios é possível escutar no freshchat, somente baixando no celular.
Where is the button to send message???
New update has no button to send message. Please guys, fiz it. I really need to use phone to answer customers
Muitos bugs
Melhorem a tradução! Resolvam o problema de integração com o freshdesk
Store Rankings
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Freshchat Revenue
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App Info
- Category
- Business
- Publisher
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FRESHWORKS TECHNOLOGIES PRIVATE
- Languages
- Dutch, English, Finnish, French, German, Italian, Norwegian Bokmål, Polish, Portuguese, Russian, Spanish, Swedish
- Recent release
- 8.3.5 (3 weeks ago )
- Released on
- Sep 18, 2017 (7 years ago )
- Also available in
- Brazil, United States, India, Thailand, United Kingdom, Saudi Arabia, Egypt, Mexico, Canada, Colombia, Nigeria, Indonesia, Russia, Philippines, Vietnam, Germany, Türkiye, France, Belgium, Spain, Malaysia, Chile, Japan, Switzerland, Hong Kong SAR China, United Arab Emirates, Argentina, Kuwait, Norway, South Africa, Sweden, Italy, Pakistan, Australia, Peru, Ireland, New Zealand, Azerbaijan, Dominican Republic, Finland, Kazakhstan, Denmark, Czechia, Netherlands, Romania, Ecuador, Singapore, Austria, Poland, Ukraine, Lebanon, China, Greece, Israel, Belarus, Luxembourg, Estonia, Algeria, Armenia, Taiwan, Portugal, South Korea, Hungary
- Last Updated
- 2 days ago
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