Freshchat

Chat with customers on-the-go

Downloads
Revenue

Description

Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app.
Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.
With the iOS app, teams can:
• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime.
• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.
• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.
• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.
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Screenshots

Freshchat FAQ

  • Is Freshchat free?

    Yes, Freshchat is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Freshchat legit?

    Not enough reviews to make a reliable assessment. The app needs more user feedback.

    Thanks for the vote

  • How much does Freshchat cost?

    Freshchat is free.

  • What is Freshchat revenue?

    To get estimated revenue of Freshchat app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

3 out of 5

21 ratings in United Kingdom

5 star
9
4 star
0
3 star
2
2 star
2
1 star
8
Ratings History

Freshchat Reviews

Don’t waste your time with this

Zeghyry on

United Kingdom

You can’t login, you’ll need some sort of a long url that you don’t even know about, and once you enter it they will show you an error. and don’t also try to talk with their support because they will tell you get the same url again that will end up not working!!!! stupidest login form i have ever seen.

Keeps logging out

beninabox_uk on

United Kingdom

Logs out after a couple of days, that means you don’t get any notifications that a customer has messaged!!!

Notifications are not working

akaseed on

United Kingdom

Can’t hear any notifications. If I move away from a chat I don’t get notifications that the customer is continuing to type. Such a beautiful chat app. Wish it had some reliable notifications

The potential is there but doesn’t work

Calljj on

United Kingdom

Can’t understand how it be so close but not work! Apple Business chat doesn’t link in (the whole reason for this!) the text entry only displays a single line, then keeps covering over which is frustrating, and resolved chats remain in the ‘new’ folder clogging up and making difficult to see who you need to respond to.. shame.

Can’t update

jddd86 on

United Kingdom

Can’t update app in iphone11 pro very frustrating

Não carrega os áudios

Karine galarce on

Brazil

Nenhum dos áudios é possível escutar no freshchat, somente baixando no celular.

Where is the button to send message???

dm707 on

Brazil

New update has no button to send message. Please guys, fiz it. I really need to use phone to answer customers

Muitos bugs

KayoAX on

Brazil

Melhorem a tradução! Resolvam o problema de integração com o freshdesk

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
Chart
Category
Rank
Top Free
355
Top Free
360

Keywords

Freshchat Installs

Last 30 days

Freshchat Revenue

Last 30 days

Freshchat Revenue and Downloads

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App Info

Category
Business
Languages
English, Dutch, Finnish, French, German, Italian, Norwegian Bokmål, Polish, Portuguese, Russian, Spanish, Swedish
Recent release
8.2.9 (1 day ago )
Released on
Sep 18, 2017 (7 years ago )
Last Updated
6 hours ago