Name: Genesis Virtual Guide
Author: Hyundai Motor America

Description

Genesis Virtual Guide is a modern take on the traditional owner’s manual, allowing consumers to use their smartphone to get how-to information for repairs, maintenance and vehicle features. Using 2-D and 3-D tracking technology, the Virtual Guide is able to deliver in-depth levels of information related to specific parts of Genesis vehicles.

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Genesis Virtual Guide FAQ

Is Genesis Virtual Guide free?

Yes, Genesis Virtual Guide is completely free and it doesn't have any in-app purchases or subscriptions.
Is Genesis Virtual Guide legit?

⚠️ The Genesis Virtual Guide app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

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How much does Genesis Virtual Guide cost?

Genesis Virtual Guide is free.
What is Genesis Virtual Guide revenue?

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User Rating

App is not rated in United Kingdom yet.

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Ratings History

Genesis Virtual Guide Reviews

Pitiful

Won’t even load. Hopefully, the car is better!!

Terrible never got it to work

terrible never got this app to work

Does not load

When I try to open the App it gives an error message. Called Genesis Support and they seemed to not be aware of the APP.

Useless

Unable to download the guides. It always reports a “Temporary Server Problem”. I’ve tried every day for a week. I emailed Genesis customer service but never got a reply.

GV80 model not included

Downloaded this app to use for my 2021 GV80, and it’s not even an option!

VR

Pretty much useless. No details. Could be linked with user manual to be functional

Pretty bus useless.

Very little information. Videos don’t play. 2020 model not included. As an example to show the location of control without describing the function of it useless. For example one can just look inside the car and see the light button. Disappointing.

Videos do not play

Error, unsupported URL

Much better now. Now includes 2018 Models and the 2019 G70

Much improved since the updated app now includes 2018 models including the G80 5.0 Ultimate. Still does not include the huge Navigation system manual, but they are making progress. Keep going Genesis. I also noticed in setup you could select the G70

Still no 2018 models!

What’s the use of a guide that doesn’t include my vehicle? Genesis sent me a fancy gift package that included a “Genesis Owners Guide”, which suggested I download this app. Why, since the app doesn’t include my car!

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