Gexa Energy

They will send you a disconnection notice pretty quick. Their customer service isn’t great either.

Easy convinient. It’s easy to check your watts and bills and it doesn’t log you off as much which is good

Incredibly overpriced, double dip in sales tax and horrible customer service

I have been a Gexa customer for at least 4 years; never have I gone over the 5 day limit past the due date of my bill; I have been paying my bills out of my Social Security benefits and I don’t get paid until the 4th Wednesday as I am sure you have many customers that are on the same! I am ashamed to admit that I do business with your company if this is how you are going to treat your customers!! Why don’t you wait until customers don’t pay before you tell them their service will be disconnected- shame on you!!! Can’t wait until my contract is up or I move to get different electric company!!!

Stop harassing me about my bill due the date haven’t pass yet

My first name wouldn’t register for payment, had to was the front of my debit card.

I signed up for this company with a decent rate, better than most others. My bill has tripled! I’ve turned up Ac, turned down water heater and stopped using the washer and dryer as often. Still these bills have shot up. I’ve never had my light bills this ridiculously high from any other company! Horrible!

Ever since I signed up for Gexa, I have Ben hit with late payments. I have set up three different payment means, Bank card, debit card and bank account. Every month, something happens and the payment does not go through. My account says paid til it’s late and then I get a disconnect notice. I go online and pay the balance along with late fees with the same payment that is set up in autopay. This is a joke. They are scamming for extra money!! Do NOT set up autopay with this company.

It is extremely difficult to make a simple payment, and then it forces you to always use a credit card when the bank account should also be an option to use

This energy seller is a rip off. They promise low rate and then wiggle out of it to maximize profits for their CEO