Terrible customer support
Getting a hold of these people is impossible. Even when they change your booking time without informing you
4.09 out of 5
54 ratings in United States
Getting a hold of these people is impossible. Even when they change your booking time without informing you
I’ve been trying to book a service all morning and when I reach payment they tell me to put my phone number which I already did. I go to support there’s no agent. You lost a customer
I have used Fantastic Services for past 10 years and the level of customer service has dropped significantly. I have in the past two weeks have scheduled 2 end of tenancy cleans, gardening services, locksmith services, and have a regular domestic cleaning starting in Sept. However every service has either been rush / poor quality cleaning or overcharged despite the fact I have premium rates and “discount”. It is very disappointing as I have been a loyal customer for years now. I am unfortunately going to cancel my membership and services due to a poor customer service experience.
I booked several times, but recently when the time it comes, I was always told need to reschedule! Even I booked one month ago, they will tell me on the cleaning day
How do you become a provider...takl is set up much easier...
Exellent app and service. Well done
Always extremely satisfied when I book through these guys. I highly recommend!!
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