Grandstream Wave

Do not trust this equipment for your business communications. We invested in upgrading our existing PBX which worked great for years to the 6300 series specifically for the remote capabilities. This app was exactly what our business needed for easy remote communication. It worked great for a few days, now we can no long register any accounts, nothing works. I can login remotely from any PC so I know the issue is the app. This was a complete waste of time and money.

Nice when it works properly. It seems every other update to improve things will lower the phone call quality. Current bug- while on a phone call in the app another incoming call through the app will drop the connection to the ongoing call. Fix-put ongoing call on hold after other call is answered to reconnect to ongoing call. Please check for call related bugs before each update release.

Our premise has ucm setup to allow voip calling over the lan network. The wave app on android phones work perfectly fine, receiving calls and notifications just like for instance WhatsApp. However on iOS devices it seems I cannot receive calls when I am not on the app. This is a huge problem as it should be running in background so that I can receive calls even when my phone is locked or is on another app. Please fix this

I’ve been using the app for a year with no issues, very reliable and stable, it had become the way we did business and we relied heavily on it, an update came out with a bug that makes the phone not ring when a call is coming in, it’s been two weeks and this has become a huge burden on our daily business operations. The bug remote was given to their dev team to patch but in the meantime the app is now useless to us, a simple fix would be to roll back the published version to the last stable one. I love all of grandstrams solutions but this one bug is a big problem if you have mobile workers that rely on communication .

I downloaded this app as a point of contact with a hotel I stayed with and immediately started receiving scam and soliciting texts to my number. Super buggy anyway, wouldn’t use it for anything else. I’ll take the blame for not thinking through downloading a random messaging app that asks for you number, but will offer you a warning as well.

I have pretty much come to the point of force quitting the app two or three times a day as a preventative measure. I frequently find it no longer updates. I often see notices of a missed call that never rang on my phone, and often see that the most recent call in the history is old and numerous calls have come in since that time. Force quitting and reopening always restores, but usually only lasts several hours.

5 seconds then keep crashing i hope the company solve this issue

After latest updates, the app still crashes after 5 seconds of starting.. ios 16.3

Having the app & being able to work away from the office is one of many reasons why I chose grandstream phone system. My WAVE app quit working a couple months ago and apparently no one can seem to help. It’s extremely frustrating. I do not give out my personal cell phone number so it’s not as easy as just *use your phone*. I use the app for a reason. So much for it contributing to productivity.

Incoming calls never stop ringing if I answer them on a handset. This makes it difficult to use the app unless it’s the only device you’re using.