Use the Great Western Railway app to plan your next journey and book train tickets with ease.
Key features:
Book train tickets
• Purchase train tickets across all networks to anywhere in Britain
• Save up to 50% with an Advance train ticket; compared to standard Anytime fares
• No booking or card fees
• Store mobile train tickets in-app to use straight-away
• Convenient home screen widget for ease of access to your tickets for travel today
Check live train times
• View departure and arrival times for all National Rail services
• Check live train timetables and platform numbers
• View facilities and how busy it is onboard with live loading data
• Save your frequent journeys for ease of checking again later
• Keep updated with live GWR network information provided on the home screen
Download now and plan your next train journey.
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Information to note:
You’ll need to create an online GWR account or sign-in before you can purchase your train tickets.
Got a question? Here’s our FAQs:
https://www.gwr.com/help-and-support/faqs
Need to get in touch? Find the best way to here: https://www.gwr.com/help-and-support/contact-us
Follow us on Twitter: @GWRHelp
Learn more about us at https://www.gwr.com/
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User Rating
3.96 out of 5
168 ratings
in Germany
5 star
99
4 star
23
3 star
15
2 star
3
1 star
28
Ratings History
Reviews
Can't log in to gwr account - nowhere to turn for help
I've had the problem since three months that I can not log into my gwr account, which works totally fine on the website. When you click app support you can only complain, but nowhere to turn for technical support. Saved at the wrong end. Will use Flixbus next time.
Does not work on non—UK phones
Effectively useless for non-UK phone users.
Doesn’t work outside UK or with non-UK phones
For no good reason this app doesn’t work outside the UK, so if you’re flying into the country and want to book a train from the airport you’re out of luck!
There’s no information about this in the App Store and the error message only refers to a “technical problem at the moment “
You’re better off booking a bus or Uber. You can book those from outside UK.
Cannot use from outside UK
Can apparently only be used with UK phone number or UK Wi-Fi. This makes the app totally inconvenient
Not for Non UK Residents
It’s still not possible to login if you are not a UK Resident. Poor service from GWR.
Deeply unsatisfactory experience
Frankly, the app is total s… It refuses to work on non-UK networks and mobile numbers. I could NOT buy/download tickets while outside of UK and I could NOT EVEN download/buy tickets while in the UK but on a foreign phone number. The only way to use this app, if your phone is non-UK, is within the UK on a Wifi connection.
This is frankly the most inconvenient travel app I have ever experienced. Because of it we almost were without tickets going from PAD to Penzance (if not for some really helpful staff at PAD who printed our mobile tickets).
The railway services were great but the app really stressed us out in the beginning and we are really hoping that GWR finds a way to lift this totally nonsensical geo restriction. There is simply no good reason to disable the purchase and download of tickets through the app and I have yet to find another railway company in the world that has such a restriction in place.
Does not work
I bought GWR tickets online for use in the app - but the app won't let me log in due to a "technical issue" so no idea how I'm going to travel without being able to load the tickets (worth over 150GBP) into the app!
Cant log in
I cant log in. There‘s always just this message popping up ”We‘re sorry but we cant complete your request at the moment due to a technical issue, please try again later“
On iphone 7 and 12 mini