Great Western Railway - Reviews, Revenue and Downloads - Apple App Store

Description

Use the Great Western Railway app to plan your next journey and book train tickets with ease.

Key features:

Book train tickets
• Purchase train tickets across all networks to anywhere in Britain
• Save up to 50% with an Advance train ticket; compared to standard Anytime fares
• No booking or card fees
• Store mobile train tickets in-app to use straight-away
• Convenient home screen widget for ease of access to your tickets for travel today

Check live train times
• View departure and arrival times for all National Rail services
• Check live train timetables and platform numbers
• View facilities and how busy it is onboard with live loading data
• Save your frequent journeys for ease of checking again later
• Keep updated with live GWR network information provided on the home screen

Download now and plan your next train journey.

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Information to note:
You’ll need to create an online GWR account or sign-in before you can purchase your train tickets.

Got a question? Here’s our FAQs:
https://www.gwr.com/help-and-support/faqs

Need to get in touch? Find the best way to here: https://www.gwr.com/help-and-support/contact-us

Follow us on Twitter: @GWRHelp

Learn more about us at https://www.gwr.com/

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Screenshots

User Rating

4.55 out of 5

1,524 ratings in United States

5 star

1,172

4 star

206

3 star

2 star

1 star

Ratings History

Reviews

The App doesn’t work!

Whenever I attempt to use the app, I get the following error - “Network status failed to load”. As an app, it’s pretty much worthless! I went online and was able to purchase my e-ticket and download it that way.

Keeps logging me out.

It keeps ending my session not even an hour after logging in. Which makes getting my ticket and using it very annoying as it requires me to log in each time.

Does not work from US

Simply does not work on a US phone, known issue

GWR

Totally useless. I downloaded and tried 6 times to create an account.

App Doesn’t Work

I have tried numerous times to download the app to use the tickets I purchased via the website on my upcoming trip to UK, and it has never worked. Always says “Network Status Failed to Load”. Tried to get help from GWR and their only advice was to close the app and try again. 100% useless.

Doesn’t work

In the UK still says I’m not, why is that I’m even a restriction? Makes zero sense. Any other railways in different countries let you access them no matter where you are located. This adds an unnecessary headache. Useless.

Doesn't work if it thinks you aren't in the UK

Sir I am in London right now. No idea what exactly you're doing wrong (and yes I have an American phone) but it's incredibly frustrating for the app to decide that I cannot login unless I'm on wifi.

Hot garbage

The app is so so poorly implemented. Switched to doing the eticket instead of collecting from the machine, and wow, the implementation of this is just so bad.

Do NOT use if you’re a non-UK visitor

I wish I would’ve read the reviews before I attempted to buy three tickets: charges all pending on my credit card, but no tickets in the “my tickets” portion of the app, nor have I received an email confirmation after the purchase. Ended up going to Paddington Station in person to buy tickets, with the other three tickets purchased on the app still pending on my credit card. Help through the chat function says the charges will drop off, but who knows. Absolutely unacceptable, do not use this app if you are a non-UK visitor. As others have said, I am also currently in London so even if you try to make a purchase with your US credit card while you are physically in the city of London, you will be out of luck.

Only works 50% of the time

Website is a total nightmare, so not a good backup. I’ll look for other apps to buy train tickets. It’s not supposed to be as hard as this.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	United Kingdom Travel	114
Top Free	New Zealand Travel	375
Top Free	Hong Kong Travel	445
Top Free	Australia Travel	459

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