Great features for remote troubelshooting
Being able to “reach into” the technician’s video feed is a game changer.
Description
Merged Reality and Virtual Interaction — digitally merge two real-time views, blending local and remote collaborative video streams to give or receive interactive help anywhere. Instantly. Help Lightning offers the most practical and useful application of Augmented Reality available in the App Store.
Help Lightning delivers patented, merged reality, and virtual interactive presence technologies for users needing help solving problems currently across 50 countries. Mobile merged reality and virtual interaction allows digital merging of two real-time views blending local and remote collaborative video streams.
Experts can visually collaborate, assist with issues, and resolve problems as though they were working side-by-side with a colleague or customer. Use Help Lightning to give or receive interactive help anywhere, instantly.
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Help Lightning delivers patented, merged reality, and virtual interactive presence technologies for users needing help solving problems currently across 50 countries. Mobile merged reality and virtual interaction allows digital merging of two real-time views blending local and remote collaborative video streams.
Experts can visually collaborate, assist with issues, and resolve problems as though they were working side-by-side with a colleague or customer. Use Help Lightning to give or receive interactive help anywhere, instantly.
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Help Lightning FAQ
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Is Help Lightning free?
Yes, Help Lightning is completely free and it doesn't have any in-app purchases or subscriptions.
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Is Help Lightning legit?
🤔 The Help Lightning app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
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How much does Help Lightning cost?
Help Lightning is free.
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What is Help Lightning revenue?
To get estimated revenue of Help Lightning app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Russia yet.
Ratings History
Help Lightning Reviews
The Future of Assisted service
I work for a major tech company providing production printing support. With over 400 Techs at different skill levels HelpLightning is bridging the Knowledge gap in the industry. With this CV19 the App is helpful as well.
Not usable
I have an account on my PC , which is not very portable so I downloaded the app. The app installed but tells me I have the wrong user name or password. I literally used the app to change the password and it still give me the same error. There is no help button or contact for help on the pc. Ironic for a program that is supposed to help troubleshoot remotely. Do not reccomend.
Great use of technology
I work for a large multinational service company, providing remote support for our field technicians. We’re currently piloting this app and it’s going to really enhance our ability to communicate. The paid version gives you the ability to work with documents (like wiring diagrams) and images as well as live video and screenshots. Very powerful. Seems to perform well with limited bandwidth.
Great!
I can finally help my mom fix her computer!
Amazing app!!!
How do they do that?
Very cool.
Looking forward to seeing where they go with this!
Great app
Very efficient and user friendly.
Impressive app
Very innovative and helpful. Did a lot for me and my co-workers.
HelpLightning
Love it! Makes collaborating on work much easier.
Store Rankings
Ranking History
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Help Lightning Installs
Last 30 days
Help Lightning Revenue
Last 30 daysHelp Lightning Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- Help Lightning
- Languages
- English, French, German, Italian, Japanese, Korean, Portuguese, Chinese, Spanish
- Recent release
- 17.2.3 (1 week ago )
- Released on
- May 7, 2014 (10 years ago )
- Also available in
- United States , Germany , Japan , China , United Kingdom , Canada , Sweden , Hong Kong SAR China , Poland , Saudi Arabia , Denmark , Switzerland , Türkiye , Mexico , Lebanon , Nigeria , Norway , New Zealand , Peru , Kazakhstan , Romania , Philippines , Pakistan , Portugal , India , Russia , Singapore , Thailand , Taiwan , South Africa , Egypt , Argentina , Austria , Azerbaijan , Belgium , Belarus , Chile , Dominican Republic , Algeria , Ecuador , Estonia , Kuwait , Finland , France , Greece , Croatia , Hungary , Ireland , Israel , United Arab Emirates , Italy , South Korea
- Last Updated
- 2 weeks ago
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