Enjoy the 24-hour customer assistance app with your Heymondo travel insurance.
These services will make your life easier while traveling:
24/7 Online doctor chat. Dedicated chat service with specialist physicians.
Free support call. Get in touch with the assistance platform through an internet call.
Incident management. Manage, in a swiftly and simple way, any trip-related incident.
Customer area and policy consultation: Access your data and policy details anytime.
Always close to you. Heymondo
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User Rating
3.81 out of 5
32 ratings
in United States
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Ratings History
Reviews
Scammers! They never reimbursed me
I got there insurance to Greece. My baggage was delayed in Athens and I stayed the entire trip in Rodolfo without any of my items, I called them and they gave me the go ahead to buy stuff for any day that the airline doesn’t send my bag till the limit. That was in June 2023. I have sent countless emails, filled forms and gotten on calls with them. No action has been taken and now they are just ignoring me. Be careful when you purchase if anything happens, you are on your own.
HeyMondo recomendado
Recomiendo este seguro para viajes internacionales. Efectivos y disponibles 24h.
Never buy this insurance
Disaster! None of the hospitals in China knew this insurance. Because I want to make sure the hospital process the insurance I have but no one did. I was puzzled and I called service center it the line kept being cut several times and people speak Spanish to you. When finally did they asked for supporting documents and I did send it after my 72 hours was complete. But before they even give list of hospitals or some kind of referral they claim that I called them before my 72 hours and they cannot provide me any service. Did I go to any hospital before my 72 hours and send a claim no!!!!!! I only called to get inquiry about the insurance and lis of hospitals I could go to when my 72 hours are complete!!!! Don’t waste your money and time. Horrible service never never never !!! I want my money back
Excelente trato
Da gusto encontrar alguien tan amable en el otro lado de la línea cuando uno se encuentra en una situación de urgencia.
It’s a scam! Do not purchase this Travel Insurance
My flight was canceled by my airline and my trip was interrupted. I submitted all the paperwork requested by Heymondo as Cancellation & Interruption was included in the policy covered for $3,500. I submitted all Hotels receipts to be covered. They denied coverage as they said Flight cancellation by the Airline is Not covered. Isn’t that the point of Cancellation and Interruption coverage? Do not use them! It’s a Scam!
Maximum age
Reasonable price but now that I am 50years old I cannot get any coverage at all. ☹️
Do not buy this insurance if you live in the United States
I bought the hey mondo travel insurance and had to cancel my trip… the reason was clearly covered according to the hey mondo website but when I went to file a claim I was referred to a third party Spanish insurance provider who declined coverage .. they do not have a United states presence so there is no regulation or appeal process… hey mondo is a total rip off
Can’t get past Home Screen
I just bought the insurance and downloaded app. The app doesn’t work. It’s frozen at Home Screen. I already uninstalled and reinstalled.
Un servicio increíble
Totalmente recomendable. He usado HeyMondo en varios viajes ya y cuando,por desgracia, he tenido que usar el seguro, mi experiencia con HeyMondo ha sido excelente.
