Hive

I purchased this and although it has Texas on the box it is not for USA consumers. I downloaded this app and it will not let me create an account, it’s only asking for username and password. When I tried to see if I can create an account through a website on my PC it doesn’t allow USA consumers to navigate on the site only UK and Ireland users. Don’t download or be bother with it if you are in America.

App stopped working and logged me off. I tried to reset password and it said there was an issue and to try later. No customer support except for an email address. The website on PC has a chat icon on bottom of page but none functional.

I bought alot of light bulbs, sensors, plugs. They are all useless because of Hive stopped support USA. This is a scam. Apple should ban this app or anything from this company.

I was gifted a set of Hive light bulbs with the Hive hub. I tried to set up the lights and came to find out that since 2021 the company has pulled the functionality of all of their products in the USA. Their products are now useless unless you have the amazon automation system. Again if your in the USA do not support this company. They're happy to take your money and not offer the system you paid for to run their products. I just read in their we site that if you have their thermostats it will no longer function as a smart thermostat. You will only be able to manually use it.

App no longer works. Trying to reset password and they send me a verification code that does not work. Just keep going round and round with error codes and retries of same process. No one helps with issue. No response. Can no longer program smart features.

I don’t know if it’s just me but everytime I try to register it keeps saying something went wrong in our background etc I’ve been trying for the past months.Very disappointing

Only works in UK. They no longer offer customer support for the US. My expensive smart thermostat is now and extremely expensive dumb thermostat… to be fair, though, it never really did work right anyway. Don’t buy this brand unless you live in Jolly ole England (as performed in me best limey accent) or you feel like wasting hundreds of dollars.

Like I’m new so I’m trying to make a account but it’s not working

Tried to create account but it says there is no U.S.A. service

My AC/Heater has been wacky for the past fee days. I’ve tried adjusting it with my app to no avail. I’ve tried adjusting it manually to no avail. I tried updating my app to see if that would help— nothing. As I’m trouble shooting it, I found on their website that they whole thing has been discontinued and that the app no longer works?? This is ridiculous!! Check the website for yourself.