Huan: The Pet Protection Network
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Prevent heartbreak and find your missing pet with help from Huan app users and our advanced sensor network.
Community Protection for Lost Dogs and Cats
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Huan app users form pet protection networks in their cities and neighborhoods to find missing pets every day.
Safe, Lightweight Tags with Stylish Designs
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Durable, radiation-free Smart Tags with a wide variety of colorful silicone sleeves to choose from.
A Powerful Network of Stationary and Mobile Sensors
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Go beyond the app with a sensor in your home, business, or vehicle. Huan sensors give pet owners valuable, real-time information about their pet’s location.
A Community Effort to Get Lost Pets Home Safely
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Huan Smart Tags utilize low-signal Bluetooth technology to alert Huan app users and Huan Sensors when your missing pet is nearby.
Get an instant alert when your pet is detected away from home, complete with information on their current location.
Smart Tags automatically alert Huan users and Sensors when a lost pet is within a 300-foot radius.
Huan users build networks in their community to look out for one another’s pets.
Safe, Durable Bluetooth Tags for Dogs and Cats
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Our Smart Tags are safe for your pet, more affordable, and easier to use than other smart pet devices on the market.
- Lightweight, waterproof tags
- Low-signal Bluetooth technology - GPS Free
- No radiation emissions and no battery recharging required
- Colorful, protective silicone sleeves in a variety of styles
- Silicone collar sleeves fit on most collars up to 1” in width
- Hanging tags and tiny pet options available
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For more information, please refer to our privacy policy and terms and conditions:
https://gethuan.com/privacy-policy
https://gethuan.com/terms-and-conditions
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Huan Pet Protection Network FAQ
Is Huan Pet Protection Network free?
Yes, Huan Pet Protection Network is completely free and it doesn't have any in-app purchases or subscriptions.
Is Huan Pet Protection Network legit?
⚠️ The Huan Pet Protection Network app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote
How much does Huan Pet Protection Network cost?
Huan Pet Protection Network is free.
What is Huan Pet Protection Network revenue?
To get estimated revenue of Huan Pet Protection Network app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
3.44 out of 5
427 ratings in United States
5 star
222
4 star
21
3 star
25
2 star
42
1 star
117
Ratings History
Huan Pet Protection Network Reviews
Never works when u need it to/ customer service is non-existent
The size of this is the only thing it has going for it. Barely anyone else uses this, so you don’t have a good network to pickup on your pet’s location if it goes missing. If there is any cinderblock between you and your pet, the cinderblock will block the signal. Also, if you reach out to customer service, they will NEVER get back to you, even if you reach out more than once. I ended up switching to the airtag. Even tho it is bigger, it is so much more reliable than Huan.
ABSOLUTELY HORRIBLE!!
These tags worked great for a couple years but now the app doesn’t work. Before it completely crashed all four of my tags couldn’t be detected. I don’t understand how the tags just stopped working. I’ve read the other reviews and it seems to be happening to everyone. If the business was going under at least have the decency to inform your customers. Who knows how long my tags weren’t working. The app didn’t even notify me that the tags couldn’t be detected. I logged in to the app and noticed. What if my dogs went missing? I’ve spent a ridiculous amount of money on their products, I mean come on $20 for a tiny rubber sleeve cover? Just to throw everything out now and try to find another company. I messaged the company several times before the app quit working and never got a response. How many dogs went missing and weren’t found because your product no longer worked? This is absolutely ludicrous and you should be ashamed for running your business like this.
Now I’m left to spend more unnecessary money on all new products.
Hopefully better luck this time.
App stopped working
Can no longer log in to the app. No warning that the system was being shut down. Extremely poor customer service. Why does Apple not monitor these things? Where is the developer???
Doesn’t work anymore and no support
Used to work pretty well but recently the company switched to just selling AirTag attachments for your pets collars. I bought multiple trackers and now none work and no support or refund.
Do not trust this company or product!
Lawsuit???
Poor app poor customer support
Got a tag for my dog, worked for a little while with some glitches here and there. Then it suddenly stopped, gave an indication it needed to be replaced and that there was an error. I attempted to fix this error, and was sent into a never ending loop that didn’t allow me to reset my password, get into the app, or contact support. I tried to find support’s contact, but couldn’t, sent a cold email and never heard back. Pretty awful experience for an app that is supposed to be reliable for pet tracking.
App doesn’t work
It used to work when I bought the tags a couple years ago but now the app doesn’t work at all. All my information got deleted and it wouldn’t let me add a new pet or sync a tag. I waited a couple weeks to see if issue would improve on its own but now it won’t login at all, can’t reset my password, and it won’t even let me create a new account. I’ve tried deleting and reinstalling the app but didn’t fix the issue.
Was great, until they bailed
I loved these tags for finding my little kitties who like to hang out in my backyard. I liked the crowdsourcing idea and helping other owners through the app. Up until two months ago it was great until they abruptly stopped supporting the app. My account was deleted and is not able to be updated. Multiple attempts to contact the company were ignored. I went to their website and there is no mention of tags and they are only selling air tag holders now. A little heads up would’ve been nice. I just want my pets to be safe!
Great product but no customer support
I’ve had these tags for a long time and have a lot of them. The app hasn’t been working for a month or more on apples or androids. I have had no responses from the multiple times I’ve contacted the company. It appears they’ve switched to seeking only AirTag sleeves but what about those that still have the original trackers? I’ve spent a lot of $$ on these tags with them to stop working is extremely frustrating, especially without any response from the company. Precious to this, the trackers and system were amazing.
Only have had for 1 year and doesn’t work anymore
Doesn’t work
Room for improvement
I’ve had the Huan tag for a year. Although all location services and notifications are enabled on my phone, I never receive notifications from the app indicating what the battery needs to be changed or when my pet’s tag is no longer detectable. It would be helpful to have a more detailed FAQ page on their website along with a chat feature to connect with a support team. Also, you can’t access any sort of “help” page from their app without logging in through an internet browser. Seems excessive since you’re already logged in if you are accessing the app.