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Hi ITS, Customer service level is slow and on reply’s for following up on orders, the response are a line and lacking in empathy. Thank you
4.56 out of 5
18 ratings in United Arab Emirates
Hi ITS, Customer service level is slow and on reply’s for following up on orders, the response are a line and lacking in empathy. Thank you
I bought 4 items on the 31st July, had my money deducted from my account, conveniently as the app malfunctioned! I’ve had no order number sent to me, no confirmation via the app or email and no response to any of my 7 emails asking about my order, or my Instagram PMs, or direct to Jac Jossa OR via the app. I was told by an automated response system that someone would get back to me within 3 days - it’s now been 9 days!!! Can somebody get back to me or kindly send me my order with a confirmation OR give me my money back! I am extremely disappointed!!!
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Rank
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Top Free
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217
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Top Free
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277
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