Jigsaw Puzzle Pro

I used to be able to download all puzzles in a pack on purchase. That doesn’t work anymore. I have it set to download all, but each puzzle only downloads when I go to play it. I like to play when I’m on a plane, where I probably can’t download, so I need to have them pre-downloaded.

I thought paying for the app would mean no more need to purchase puzzles but wrong!

Stop messing with the app!! I’m getting tired of having to wait for customer service to tell me to force close the app or uninstall then reinstall. Obviously I’ve done all this before I contact them. Look at my history then give me an answer to the problem —- oh wait how about fix the problem on the IT end first then let me know what they screwed up yet again. Very disappointed in an app I’ve been using everyday for many years now. Get it together already the game is not relaxing anymore it’s stressful every time I open it and all my coins are missing. I’m missing over 149,000 coins. That’s months of playing puzzles. FIX THE PROBLEM

You must get it if are into puzzles the way I am! Customer service has been great when I was confused,but I will admit that computers and I are not very friendly. You were great again thank you for helping me again! I have to update my review I was very happy with customer service for a very long time but for the last recent history I write with a problem and got very poor service I was told the same to force close the app to see if it fixed the problem but I never heard back. Thanks for nothing I am truly disappointed.

The last update had some really nice features. I had liked the way the pieces were on the side so I could pull out all the ones of a certain color to work on one section at a time. I liked that you could make the puzzle the size I wanted and move it around the table to position it where I wanted. Today I got the new update and all the features I was loving are all gone. I realize you can’t please everyone but I sure with there was a way to get those features back.

I have been using this app for years, and aside from the annoying format changes (which I HATE, by the way), it is by far the app I use the most. However, I am extremely frustrated with those seasonal pop up pin boxes. They won’t go away or let me close them no matter how many times I tap the little x on the upper right hand corner! They won’t turn off, and there is no way to opt out of them. They are RUINING my puzzle time on this app! I can’t access my puzzles because that stupid pin box won’t get off my screen. Please fix this asap!

Was your IT person a DEI hire??? Still no correction to the ridiculous format changes. Obviously you couldn’t give a s..t.

I have loved this app for close to 10 years. I loved drinking my coffee and “connect” the pieces. My grandchildren always played on it. WHY THE HECK DID YOU CHANGE IT? Did some I T wannabe recommend this? Now…it is like every other jigsaw puzzle app on the web. For 6 months, now..I have put 1 puzzle together. Why?

First off let me say it’s a quality game, works well with good graphics, however it’s a money pit, after paying $9.99 to download it, it’s loaded with ads to purchase puzzle pacs at $3.99 a pack, and of course its stuff you’d want that it should have come with in the first place, so now I’m $30.00 into it and there’s still packs I’d like to have.. there’s a scant few free packs but anything worth while costs, including Christmas and Halloween puzzle packs. It says over 10,000 puzzles but it doesn’t say you have to pay extra for 9,900 of them.

They really make every effort to assist. Great job.