Name: JPay
Rating: 2 (72 reviews)
Author: JPay

Description

The JPay App is the easiest way to stay connected and support your incarcerated individual.
JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms.
Purchase a tablet for your contact and fund their media account.

Features:
- Create your JPay account
- Send money with your credit/debit card once or schedule recurring transfers
- Purchase stamps for Email, Snap n’ Send® and Videograms
- Send and receive Emails
- Get new Email notifications
- Send emails to multiple recipients
- Prepay for an Email reply or transfer stamps
- Attach and send photos
- Send just a photo with Snap n’ Send
- Send a 30 second Videogram
- Setup a low stamp balance reminder
- Purchase tablet fir your contact
- Fund media account for tablet content
- Add/edit payment options and option to save card for future
- Manage your profile

Service availability varies, not all services available at all facilities

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JPay FAQ

Is JPay free?

Yes, JPay is completely free and it doesn't have any in-app purchases or subscriptions.
Is JPay legit?

⚠️ The JPay app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

Thanks for the vote
How much does JPay cost?

JPay is free.
What is JPay revenue?

To get estimated revenue of JPay app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

2.04 out of 5

72 ratings in Canada

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Ratings History

JPay Reviews

Never worked

I’m never able to connect. I send tge report to Jpay and they never replies. Poor app Still to this day, they did NOTHING to help!

Terrible

If I could give it less than one star I would. It barely ever works. Things don’t load and the app always crashes. Reports get sent to them and they never reply or do anything about it. The only time it doesn’t have a problem loading is when you buy stamps and they take your money. Go figure that’s the only time the app wants to work. Ridiculous.

Works super well !

I don’t know why people have such bad experiences with this App … it works perfectly fine . I keep contact daily with my innate . I send pictures and video gram easily . I receive and send messages without a problem . Definitely a must have to stay in touch .

Fix videograms.

The videograms aren’t loading and I cant view old ones. When I refresh I see duplicates. I cant see old videos

Issues with JPay

JPay needs to fix up cuz they are so many issues I have with this app daily like it’s ridiculous. I can’t see emails I’m getting ,can’t send messages at certain times and the list goes on those are just my top 2 problems and they never respond when you report a problem so unprofessional smh

Constant Crashing

So many problems with this app. It’s trash

Horrible!

They deny pictures all the time but I’ve never had an issue mailing them. Jpay will tell you it’s the facility and the facility will tell you it’s jpay.