Linkt

The app seems as incompetent as Transurban. One thing is for sure, they know how to rip customers off! With the credit card surcharge etc. interesting that Australian government lets them to run public roadways and tolls. Who’s hand in who’s pocket here?

Downloaded the app and it recommended that I nominate the vehicles I drive and put money in the account. Linkd said that you can set everything up so that you don’t necessarily have to purchase an electronic tag in my vehicle. I went “tagless” which costs a few dollars extra each trip for them to find my plate on the photograph. The problem with the app and account is that it just does not work properly. If it did work properly, when you travel, the money you placed in your account as prepaid would automatically be deducted. This does not happen so in addition to having money in your prepaid account that you can’t use, you must pay with your credit/debit card which is silly. I’m sure that there are a lot of other drivers out there running “tagless” as a choice because they don’t routinely use Linkd toll roads/bridges. The app needs to be fixed otherwise what is point.

You can’t update/delete bank or credit card details. Such a massive issue.

Easy to navigate.

I was verbally promised I would be credited all fees and charges while Linkt attempted to send me a working toll link. This has not been done

Very handy account to have and having the app on the phone makes it easier.

No tagg fee that’s ridiculous

Can’t change password easily, constantly crashes. Absolutely impossible to get monthly statements for some reason even after calling the help line. Trying to login to the website from the app is also terrible. Often crashes and constantly asks me to receive push notifications. Total garbage app. Sort it out.

What an amazing app! Unfailingly reminds me when I've exceeded my top up limit. If we could only use it to run our trains.

All very good particularly when interstate. However am receiving texts asking me to pay which appear false based on statements. Has there been hacking and please advise if account in credit Marcus Clark