LNER | Train Times & Tickets

Just had to change train on the day, couldn’t have been more clear or more simple.

Super App, very intuitive and simple to use. Often check deals and perks and use it often

I wrote a review on 2 may about the date slipping and lo & behold the problem is still there. Everything else about the app works fine for me but if the app developers don't respond to ANY detailed feedback on bugs then it's pretty poor. I'm sure you wouldn't refund me if I missed a train by a day because your reminder was still Get it fixed please LNER!

First of all, the booking journey is the simplest of all the rail booking apps. But my major gripe is that the e tickets don’t work properly on IOS. If you add a ticket to your wallet it pops up the day after the travel date. I’ve nearly been flattened at the barriers faffing about trying to find my ticket!

Great app. Apple wallet notifications appearing a day late.

Since the end of Feb the e-tickets form LNER show up the day AFTER you were meant to travel. This seems to a leap-year bug but LNER have done nothing to fix this.

My app keeps saying train tickets are £30 more expensive than on the website? This is a real problem and for the exact same journeys, the same time and the same day? It doesn’t make sense.

Every time I’ve travelled with LNER the service and quality has been first class! Thank you . I know this doesn’t happen by accident! 😊👌👏

The app is ok, and has huge potential to be truly a good app; but it is still providing the ticket pass on the iOS Home Screen (the quick pass access) the day AFTER I have travelled. I have fed back on this before… when will it be fixed?

Great functionality, and love the fact I get a text telling me what platform my train is leaving from! Please could you fix the “add to wallet” function though? Currently it shows on the Home Screen a day late. Confusing when travelling a few days on the bounce. Otherwise great app, thank you.