Check-in anywhere with our app! Don't wait in line at the airport—download your boarding pass to your mobile device. You can also easily add your LOT boarding pass to Google Wallet or Apple Wallet.
FIND AND BOOK YOUR FLIGHT
With our app, quickly and conveniently search for flights and make bookings. Check connections frequently and find the cheapest flights to your dream destination!
MANAGE YOUR BOOKING
Customize your trip with just a few clicks. Check flight details, documents, baggage limits, and choose preferred additional services.
CHECK FLIGHT STATUS
With this feature, check the status of not only your flight but also those of your family and friends.
CREATE AN ACCOUNT
Having an account in the app keeps your bookings always at hand. Save your preferences, set your preferred language and currency, making it even easier to manage your travels.
QUICK CONTACT WITH LOT CONTACT CENTER
Have questions or need help? In the LOT Polish Airlines mobile app, quickly and easily contact our customer service team. Download the app and clear your doubts!
ADDITIONAL SERVICES
In collaboration with trusted partners, we've prepared attractive offers for:
- Car rental
- Hotel reservations
- Tickets to tourist attractions and museums
- Travel document issuance (e.g., e-visa)
- Parking space reservations at the airport
Check out our offers and get inspired!
WHY DOWNLOAD THE LOT APP?
With the LOT app, quickly check our flight schedule and find affordable airline tickets. When you find your dream destination and book a ticket, all flight details can be checked in the mobile app. It's the perfect solution not only for travel enthusiasts but also for those who like to have everything in one place—check our offer and find your dream destination!
With LOT Polish Airlines, you can count on reliability, safety, and excellent service during your flight. By choosing our mobile app, expect your journey to be as satisfying as the destination itself.
It's who you travel with.
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User Rating
4.75 out of 5
1,279 ratings
in United States
5 star
1,122
4 star
75
3 star
32
2 star
13
1 star
37
Ratings History
Reviews
Needs a lot of work!
Compared with Apps from other airlines LOT’ App is underwhelming. If you check-in using the App make sure you save the Boarding Pass in the iPhone Wallet as the one in the App has a tendency to disappear and give you an error message when you try to retrieve it. Changing seats is typically unavailable on the App.
No Boarding Pass
The Ap will not allow to download the boarding pass
Good App
The app helped me talk with customer support and I was easily able to request a refund. But to improve the app I suggest you add more options when flights are cancelled and give the option for automatically switching the flight for free. We should not have to be charged for purchasing a ticket when your company cancelled flights.
Bad Customer Service
Do not fly with them they don’t care about people getting delayed ruining their travel itinerary. They cancel the flight with out any advisory not giving a valid a reason why their flight got cancelled. And when you try to get compensation for damages they have made they will just ignore you. EU should look in how they handle their customers. Rating should be ZERO but it wont allow the review to be posted.
Doesn’t work
I can’t order anything through this app and even though LOT in safari can’t order anything too So terrible
Aplikacja wykonuje podstawowe rzeczy, ale UX warto dopracować
Aplikacja pozwala szukać loty, zarządzać podróżami oraz dużo innych rzeczy. Ale czy robi to dobrze? Aplikacja nie jest wydajna, animacje zacinają się prawie w każdym przypadku. Moim urządzeniem jest iPhone 11 Pro, iOS 16.5. Ale problem nie jest powiązany z modelem iPhone. Czuję, że nie jest to natywna aplikacja dla iOS, stąd większość problemów.
Po dokonaniu odprawy w zakładce „Moje podróże” na kafelku podróży nadał był napis „Odpraw się”. Przy każdym przejściu na zakładkę „Moje konto” tytuły pól takich jak „Imię”, „Nazwisko” i innych, dziwnie zmniejszają się. Wygląd listy opcji w zakładce „Więcej” jest przeciążony. Jest dużo elementów listy, ważnych i mniej ważnych, wyglądających identycznie. Proponuję pogrupować niektóre funkcje w kategorie, żeby mieć dostęp do tych funkcji dopiero po tym jak przejdziemy w kategorię, np. „Usługi partnerów”.
Czemu nie macie informacji na stronie aplikacji w App Store, że ona wspiera Apple Wallet? Przecież można dodawać bilety do Wallet z poziomu aplikacji. Ta informacja jest korzystna dla użytkowników i jedna z najważniejszych dla takiego typu aplikacji jak Wasza. Życzę wszystkiego dobrego i żeby Wasza apka stawała coraz lepsza.
Basic functionality is broken
It hard to believe app doesn’t show upcoming trips, but web page does, how is that even possible ?. Do you even update your app devs ?
Broken web links
This app will not perform well.
Finding bookings is manual entry of reservation.
Most content is from embedded web pages & will often show not available or permission error and restrictions.
Much hope and promise… but not yet delivered.
Website is terrible
Can you refine website experience? It’s painful to do any action on it
Couple requests
Would be nice to save bookings in the app while logged out as well as having FAST TRACK show on the Apple wallet boarding pass if it is valid for that passenger.