Frustrating
My cart keeps emptying itself if I’m idle for any amount of time or switch between apps, regardless of whether I’m logged in, making trying to christmas shop for multiple people incredibly frustrating.
4.71 out of 5
426 ratings in Australia
My cart keeps emptying itself if I’m idle for any amount of time or switch between apps, regardless of whether I’m logged in, making trying to christmas shop for multiple people incredibly frustrating.
I like the app, the only thing I’d have to add is that there’s no discount area to apply codes, I have a physical discount code but I couldn’t use it cause there’s no where to put it on the app
A confusing, completely non user friendly mess of an app and this is coming from a millennial. Where have the categories gone? There’s now just a useless search bar, I don’t want to have to search everything by name or ingredient what’s was so hard with keeping up categories for skin, shower or bath? Literally put me off of buying anything so your loss lush.
The changes you’ve made have not been helpful at all. There’s no categories anymore which makes it awfully difficult to search what your looking for. Please bring back the categories
It’s sad to see that in this updated version of the Lush App, they’ve managed to make it totally inaccessible to people who are totally blind and use VoiceOver on the iPhone. This is extremely disappointing in this day and age. I would be hoping they would strive for equity and inclusion with digital access, and within the community, not excluding a group of already marginalised people.
The update has removed the index so you have to know what your looking for to find it Easier to use the actual website to order
Browsing products and putting them in the cart works fine, can even put Australian delivery addresses and move through to checkout, but the payment step fails, regardless of which payment option is used. And the message ‘Something went wrong’ is spectacularly less than helpful. Sigh, back to the website.
Managed to add items to my cart easily enough, but can’t complete check out - when I try to choose or enter a delivery address, nothing happens…
The app seems to be stuck on the UK site, I’m in Australia and can’t log in or view the Australian range of products. Please fix. It was a pretty good app before this happened.
I’ve just gone to do a restock of all my faves but all the prices are displayed in GBP despite my delivery and billing address being set to Australia. I can’t see anywhere to adjust this display and it’s frustrating. Guess I’ll go back to purchasing through the website until/unless this is able to be changed.
Chart
|
Category
|
Rank
|
---|---|---|
Top Free
|
|
114
|
Top Free
|
|
119
|
Top Free
|
|
183
|
Top Free
|
|
191
|
Top Free
|
|
224
|
Name | Reviews | Recent release | |
---|---|---|---|
New Look Fashion Online
Giving you #ThatNewLookFeeling
|
2
|
2 weeks ago | |
QUIZ Clothing
Shop Casual & Occasion Styles
|
0
|
3 months ago | |
B&M Stores
Big Brands Big Savings
|
0
|
1 month ago | |
In The Style
The latest in women's fashion
|
0
|
1 month ago | |
BEAUTY BAY
|
20
|
1 week ago | |
I SAW IT FIRST
Fashion, Style & Clothing App
|
2
|
1 month ago | |
LOOKFANTASTIC: Beauty & Makeup
Shop make-up, hair & skincare
|
9
|
1 day ago | |
George at Asda: Fashion & Home
Online Clothes, Home & Brands
|
0
|
1 month ago | |
P Louise Cosmetics
Beauty & Makeup Products
|
0
|
4 days ago | |
CHARLOTTE TILBURY
EASY BEAUTY FOR YOU
|
1
|
4 days ago |