Meh
It good ig
4.69 out of 5
1,186 ratings in Australia
It good ig
This is my favourite app to purchase makeup because it’s so easy with the design of this app. I have never had a delivery not come but for those like me who buy internationally (Australia ) when you pay for tracking on your package you will need to be tracking over 3/4 different companies and for some reason will not connect with the shop app to track. Other then that I have had no issues with packages, products or payment.
Beauty bay has become one of my favourite beauty websites. Most products are quite affordable and they often have good sales. I live in aus where some brands can be hard to find, but I’ve found beauty bay so accessible. Their delivery times range from 2-3 weeks to aus which I find completely fine as most UK sites take that long to get to aus.
It has been over 2 months and I still have not received my goods. I followed up twice, the first time I was told it was dispatched and the second time they said there was an issue and they just cancelled my order with no proper explanation. It has been over 10 days and I still have not received the funds in my account despite their disclaimer of it taking “5-10 days”. The worst customer service - it is non-existent.
They charge too much for shipping.
App is easy to use, only issue is with the checkout page - unable to edit quantities.
After waiting ages for my order to be dispatched I sent them an email only for them to tell me that they got my money but didn’t get my order, and then when I ask for at least a discount code for wasting my time they can’t even offer me that. Pathetic customer service.
I was excited to try the app, but it won’t let me log in? I can log in on my phones internet browsers, but the actual app just says my email/ password is incorrect, despite me double, triple, quadruple, etc checking that it is all correct. Please fix this bug guys. Will review the actual app once I can log in.
Very easy to use app to purchase
Love this website! It has so much brands and items to buy especially considered I am from aus where it’s hard for me to buy certain brands!
Chart
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Category
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Rank
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Top Free
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43
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Top Free
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66
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Top Free
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95
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Top Free
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104
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Top Free
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104
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