Megabus USA

No functionality at all

How is this app even approved? It does nothing. It’s a static search form that crashes while you use it and if you make it to the end and want to book it just opens the Megabus website as a blank search form to start your search there from scratch. Fellas, if the Megabus mobile site was in working order (oh, for example not forgetting NYC as a city they serve), I wouldn’t have gotten this app in the first place. Thankfully FlixBus (now parent company of Greyhound) operate a reliable service to the same places and have an app with 52k 5-star reviews. Tells you everything you need to know

This app is terrible! I purchase a ticket, but never received the confirmation to get on the bus. I had to pay again when I was getting on the bus. I want my money back and want them to do better.

I don’t understand how a business can have an app this bad… The interface seems like a bad beta version. Logging in takes you out of the app, trying to select the destination doesn’t work as there are only two choices, the save trip button doesn’t work, and the trip status button doesn’t work. This totally defeats the purpose and eliminates any convenience this app could provide. If you’re going to continue being comfortable taking customer’s money, it’s way past time to have a functioning app…

Don’t waste your time with this outdated app - it doesn’t work. If you need to track your bus go to the Megabus website and go to the “Check my bus” tab, select “Track my bus”, then enter your departure and arrival destinations.

the app literally has no function. what is the point of the app?

I cannot book a ride to NY from DC at all

Doesn’t seem like any useful functions except a map. Maybe I’m a dummy?

The app not working and the bus always come late

Absolutely a joke! Don’t ask me why, I’m a UX designer.