Meralco Mobile gives customers the power to access to their Meralco account 24/7.
With Meralco Mobile, customers can:
1. View and pay bills
2. Report an outage
3. Inquire and give feedback
4. Get notifications from Meralco
5. Compute the cost of using appliances with Appliance Calculator and Orange Tag
6. Get energy efficiency tips and updates on exclusive appliance promos with Bright Ideas
7. Find the nearest Meralco Business Center or Bayad Center
Please note that the Meralco Mobile app requires access to the following services to operate properly:
* Camera: Allows the Meralco Mobile app to access your device’s camera. You can use your camera to take photos and upload together with your reports on brownouts, busted lights, leaning poles, etc.
* Storage: Allows the Meralco Mobile app to access the media library of your device for you to attach photos / videos when reporting brownouts, busted lights, leaning poles, etc.
* Location: Allows the Meralco Mobile app to access your location to show nearby Meralco Business Centers and Bayad Center branches.
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User Rating
2.1 out of 5
1,759 ratings
in Philippines
5 star
303
4 star
103
3 star
128
2 star
155
1 star
1,070
Ratings History
Reviews
USELESS
Can’t access online. Tried calling hotline, they keep on saying I’m entering the wrong CAN. Tried messaging their FB page, Agents ARE USELESS. Keeps saying the same thing. I tried following the steps they gave me, NOTHING HAPPENED AND GOT NO RESPONSE.
TRASHY CUSTOMER SERVICE!!
TIME SAVING 🫶🏻
This app saves me a lot of time in paying our bills such a great app dont know about the others but its the best ❤️💯
Useless
Don’t bother with this app!
Suggestion: include Meralco Kload
Include Meralco Kload so we can monitor the load and consumption via app as well
Privacy Policy
When registration I cant seem to pass through Privacy Policy. I checked the terms and conditions yet I still can’t complete my registration.
Cannot login
Useless app ever.
Cannot view my bill. I cannot login to my account and pay.
Account not accessible
I can not view my account anymore after the recent update. 1 star for the app developer.
POOR SERVICE
Walang kwenta ang reporting ng outages and concerns. Puro closed ng ticket kahit wala namang tumatawag. Poor customer service!
USELESS STUPID MERALCO APP
bobo ng developer shunga 😂🤣😂🤣
Unable to login using Facebook
I tried to login using my Facebook account but is always says "App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated. " i can't login to my account in order to settle my payment. Kindly fix this issue!