MSC for Me

I’m not going to be able to use the app on my cruise now unless I uninstall the IOS update. PLEASE fix it

I don’t know how a pretty large company like this can make an almost completely unusable app. Especially when it’s needed for basic things. It’s a buggy mess and hardly works if it even works at all. A single web dev hired off of fiverr for $100 and ChatGPT can put together a better functioning product. Its lack of usability is a feat itself. This will affect repeat customer’s willingness to vacation with MSC. It’s almost 2025 I cannot comprehend how an app can be this bad.

This app either crashes or just says unavailable. You have to just hope you click on it at the right time. Trying to buy a package? Sorry! Blank screen. Trying to check in? Oh sorry, blank screen. This is my second cruise with them and the app only works on the ship when connected to their WiFi. It’s a scam to make you pay more at the time of boarding in my opinion. Lock you out so you have no choice

Seems like whoever designed this has never been on the ships or tried to use it. Walk the process. How can I tell what is open tomorrow? Why can’t I book shows for myself and others in my group? Spend the week with your family and friends and use the app developers. So much work needed

Check in didn’t scan passport or driver license and then didn’t accept manual entry for either. Nothing but error messages. Get this fixed….its 2024!!!!

No matter when I try to log in it says it cannot connect to the server. Been this way since I updated my iOS. Terrible app before. Even worse now.

The Staff , Captain , the Son and all the crew members made us feel right like their family.. thank you for having us aboard one your master pieces.. thank you from Sofia and Samuel Mateus..

The 4.8 star rating has to be untrue. This app doesn’t work for me or anyone else I know trying to use it. It won’t load anything. You’re supposed to be able to add drink packages and stuff and you absolutely cannot do it on the app. Also, the app check-in feature did not work. Had to call and be on the phone for an hour to get checked in.

After I update I cannot buy my excursion on the app ???? How can I do it now since in person is more expensive???

It’s a just ok APP. Not good enough for traveling and have a great experience. It needs features to get to know the ships better and info about making changes before and during travel.