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MUSINSA : K-Fashion Store
Shop the latest fashion trends
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Description

Meet MUSINSA wherever you are!

MUSINSA is a fashion store where you can meet the most stylish and trendy 1000+ K-brands from Seoul.

Check out the trendiest, hottest styles and brands of Seoul in real-time on our Instagram (@musinsa_global)

We always listen to your valuable opinions. Please leave your feedback on the APP STORE to help better our service.
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User Rating

3.78 out of 5

174 ratings in United States

5 star
104
4 star
14
3 star
10
2 star
6
1 star
40

Ratings History

Reviews

Worst customer service

lza1024 on

Make sure you check the return policy before you order . Well just don’t waste money and time on this App And I’m highly doubt if there help center even exists

Trouble ordering

lakfhz on

I’ve been trying to buy clothes off of here for weeks now but for some reason it’s not allowing me. I thought it was just my card so I tried buying stuff off of someone else’s card and it didn’t work. It kept telling me “issuer suspected fraud”. Very disappointed :/

I just planned to place my first order and the app literally having issues .

estella mei mei on

Is something wrong with the website and the app or is it just me having this problem. I have not been able to access the application since the last two days when the main screen only says “The service connection is unstable. The current server is unstable due to the large number of users. Please try again later.” and that affects my purchase because i am planning to buy some items :(

외국 계정에서도 한국 무신사 앱을 다운 받을 수 있게 해주세요.

hoobbl on

한국에 살면서도 해외 애플 계정을 사용하는 사람이 무척 많습니다. 그런 사람들은 무신사 앱을 사용할 수가 없습니다. 그래서 많은 앱들이 외국 계정으로도 다운 받을 수 있게 지원하고 있습니다. 외국 계정으로도 한국 무신사 앱을 사용할 수 있게 해주세요.

They do not offer returns

Panixjason on

Be very careful when you purchase as they make return and refund almost impossible. Basically the item will have to be either defective or damaged which means if you got the wrong size or simply feel unhappy with the product, you’re out of luck. Given how common returns are in e-commerce nowadays, it’s unreasonable to have such a ridiculous policy and hide this in the terms. They should at least put this policy in bold and bright color on the checkout page, but obviously they won’t as this might affect their sales and conversion rate. Instead they would much rather you just make a purchase then hate them for not being able to return and never come back. What a sustainable way to keep your business running :) Edit: updating my rating from 1 to 4 stars. After some back and forth with the customer support team and uploaded photos of the product, MUSINSA approved my refund request and let me keep the item for free. The 4 stars update is primarily a kudos to the customer support team. Both Daniel and Lee are both very fast at responding to my messages and eventually helped me resolve the issue. I’ll likely shop with MUSINSA again in the future because they have a great customer support team and I like the style and number of brands they have on the platform. However, I’d like to emphasize again 1) for a brand to be successfully globally, the return and refund process should be made simple. 2) If they still insist on a no return policy, then the policy should be surfaced to the customer on the checkout page so all shoppers are well aware of it.

환율사기

Red Eater on

달러당 한화1454까지 치솟을때 무신사 가격은 1대1 로 유지함 그냥 사기니까 사용하지 마시길

Language Setting

appappapppaaple on

언어 설정을 한국어로 못바꿈 기본 기기 언어 설정으로 시작한다고 해도 한국어 옵션이 있는건 기본인거 같습니다

미국사는 한인 입장에선 이용할 이유가 전혀 없음

voydee on

많은 이유가 있지만 특히 가격은 한국 가격생각하면 도저히 납득이 안되는 가격임. 무신사 기업 입장에서 달러 수수료 그런거 감안해서 가격 책정한다고 해도 한국 가격 (많이 봐줘서 달러 1200원이라 생각하고)이랑 정말 많이 차이나는데 타겟팅을 해외사는 한국인으로 했다면 정말 잘 못하고 있는거라고 생각함. 요새 역 해외배송대행 이런거 조금만 찾아도 다 나오고 쉽게 할 수 있는데 한국 가격을 달러로 계산하고 배송비 80-100불을 써도 오히려 그게 더 쌀 정도임. 하다못해 한국 무신사 기준으로 세일할 때 미국 무신사도 같이 세일 해주면 그것도 이용할까 말까 하는데 암만 미국에서 일반적으로 파는 옷이 안이쁘고 안 좋다 하더라도 무신사글로벌을 직접 이용할 가치는 현재는 전혀 없다고 생각함. 그나마 봐줄만한 건 한국에서 배송오는 건데 배송비가 그나마 봐줄만 하다는 거. 기업 입장에서 마지막 양심인건지??

후기 보기 힘들어요ㅠㅠ

snangagajabsakqkavavsu on

옷 후기 보려면 하나하나씩 클릭해서 봐야해서 너무 불편해요ㅠ 한국 웹 페이지처럼 스크롤해서 볼 수 있으면 훨씬 좋을 것 같아요!

구입가능 물건

nnnnnaaaarrrrrr on

해외에서 구입할 수 없는 물건들은 안 보여줬으면 좋겠어요. 예뻐서 클릭했는데 이 나라에서는 이용할 수 없다고 뜨니까 속상해요 ㅜㅜ

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
Singapore Shopping
76
Top Free
Thailand Shopping
108
Top Free
Vietnam Shopping
108
Top Free
Japan Shopping
124
Top Free
Philippines Shopping
129
View All (23)

Keywords

ably, fashion store

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App Info

Category
Shopping
Publisher
MUSINSA Co.,Ltd
Languages
Japanese, English, Vietnamese
Recent version
1.9.0 (1 month ago )
Released on
Sep 14, 2022 (1 year ago )
Also available in
Japan, United States, Thailand, South Korea, Singapore, Australia, China, Hong Kong, Vietnam, Canada, Taiwan, United Kingdom, Philippines, Germany, France, Indonesia, New Zealand, Saudi Arabia, Malaysia, Netherlands, Mexico, Norway, Nigeria, Portugal, Lebanon, Peru, Pakistan, Poland, India, Romania, Russia, Sweden, Turkey, Ukraine, South Africa, Algeria, Argentina, Austria, Azerbaijan, Belgium, Brazil, Belarus, Switzerland, Chile, Colombia, Czechia, Denmark, Dominican Republic, Kazakhstan, Ecuador, Egypt, Spain, Finland, Greece, Hungary, Ireland, Israel, United Arab Emirates, Italy, Kuwait
Last updated
1 month ago
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