My CenturyLink

Description

The My CenturyLink app brings management of your account and services into one easy place.
You can use the app to:
• Connect your new service quickly with modem self-install.
• View and manage your bill payment with convenience and ease.
• Check your services, upgrade your Internet speed (if available in your area).
• Manage your settings.
• Visit Support to troubleshoot or optimize your service through self-help tools and videos.
• Get personalized alerts, so you can see the status of your order, or find out if there is an interruption to your Internet service.
• Plus, so much more.
Additional features for our Secure WiFi customers (Secure WiFi is available on compatible modems leased from CenturyLink):
• Parental controls to guard against inappropriate web content.
• Pause and resume internet access of devices on our WiFi.
• Schedule online and offline times for devices and users.
Learn more about Secure WiFi by visiting https://centurylink.com/home/help/internet/secure-wifi
We're here to help! You can get in touch via http://www.centurylink.com/contact
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Screenshots

My CenturyLink FAQ

  • Is My CenturyLink free?

    Yes, My CenturyLink is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is My CenturyLink legit?

    ⚠️ The My CenturyLink app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does My CenturyLink cost?

    My CenturyLink is free.

  • What is My CenturyLink revenue?

    To get estimated revenue of My CenturyLink app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.41 out of 5

130,540 ratings in United States

5 star
98,280
4 star
12,652
3 star
5,896
2 star
2,722
1 star
10,990
Ratings History

My CenturyLink Reviews

Great approach

Honey babe babe on

United States

Good

Terrible service

DB & SL on

United States

Not happy with the service at all. Installation date of 12/18/24. Service didn’t work, had to wait another 2 weeks for service 12/28/24. Service is still slow and buffers all of the time. Rest modem and still having issues. Shouldn’t have to pay for a service that’s not working properly. Considering changing to Mediacom. Extremely unhappy with the service I’m paying for and wasting money on.

Great product

1aquagirl! on

United States

Great product with excellent customer service.

Do not use them

AutumnColouredSky on

United States

I have had barely any service from them for most of 2024. Service outages for as long as 4 DAYS! And when I finally had enough and cancelled on them, they would not give me a credit despite admitting that they could see the service issues and my attempts to call them. I explained that expecting me to wait on hold for more than 40 minutes is unreasonable and that is why I did not “report” my lack of service. Avoid this company at all costs!

Put back Guest Pay or Quick Pay!

Lucio/Gerardo Rodriguez on

United States

My phone has no more room for nonsense apps! Put back Quick Bill Pay! Or Guest Pay! This is ridiculous! Absolutely ridiculous! Again, put back guest pay just like my water bill!

Garbage

jenspretty on

United States

The app doesn’t really do anything except send you to the CenturyLink website. Why not just go to the website, rather than opening the ridiculous app. Also, the only reason for an app like this should be to find out why your service isn’t working. As you can tell by the stars in this review, it doesn’t do that at all. Interestingly, neither does its website. Horrible.

Service all around

SRI~Med tech on

United States

Most irritating company to deal with SERVICE/talk to

Bad

Lawuarious on

United States

Poor service from beginning to end. Enjoy the 1 hour wait to cancel your account.

Removed the one useful feature

Bell313 on

United States

You used to be able to use this app to pause the internet for specific devices. They’ve removed that feature and made the app worthless since it just redirects you to their website for anything else.

Unsatisfied

Shawn Johnson c on

United States

The new update on the centurylink app is not allowing me to see or pause any devices on our wife. We had the ability to do it before but now we can’t. Tried calling customer service but due to customer service being overseas, they don’t understand what I’m talking about. Also tried talking to the tech team and they too are unable to help me. They said it has something to do with the app. I’ve uninstalled/reinstalled, refreshed, rebooted, I’ve done everything and nothing is working.

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
315

Keywords

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Last 30 days

My CenturyLink Revenue

Last 30 days

My CenturyLink Revenue and Downloads

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App Info

Languages
English
Recent release
5.3.4 (3 weeks ago )
Released on
Feb 17, 2016 (8 years ago )
Also available in
United States
Last Updated
4 days ago
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