Medibank is great
I enjoy using Medibank. The app is easy to use to upload a claim. They have been wonderful covering my recent gallbladder surgery in full. They called to see how I was even! I highly recommend.
My Medibank
Published by:
Medibank Private
Description
Better health means being better informed.
Our refreshed app makes it easier to log in and check your cover details, keep on top of your extras limits and waiting periods, and find your nearest Members' Choice provider.
You can also use the Medibank app to:
• Make a claim and track its processing and approval.
• Connect Apple Health to track your steps and earn Live Better points.
• Find your nearest Medibank store.
• Update your account details.
• Request and download tax documents
To use the updated App, you'll need to be a Medibank health insurance member. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.
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Our refreshed app makes it easier to log in and check your cover details, keep on top of your extras limits and waiting periods, and find your nearest Members' Choice provider.
You can also use the Medibank app to:
• Make a claim and track its processing and approval.
• Connect Apple Health to track your steps and earn Live Better points.
• Find your nearest Medibank store.
• Update your account details.
• Request and download tax documents
To use the updated App, you'll need to be a Medibank health insurance member. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.
Screenshots
My Medibank FAQ
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Is My Medibank free?
Yes, My Medibank is completely free and it doesn't have any in-app purchases or subscriptions.
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Is My Medibank legit?
🤔 The My Medibank app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
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How much does My Medibank cost?
My Medibank is free.
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What is My Medibank revenue?
To get estimated revenue of My Medibank app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
5 out of 5
6 ratings in Colombia
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Ratings History
My Medibank Reviews
Just fantastic a wonderful private health insurance company
My name is Kelly Nichols and I have the absolute top cover with Medibank Private health insurance and extremely satisfied with the benefits that I receive when it comes to my health. I only have one concern and that is not this year but last year I got optical glasses and I got two pairs and one was for nearsighted and one was for farsighted and I did not have to pay any gap and I got the glasses completely free now this year I got multifocal glasses and just the one pair and I believe the glasses themselves cost $299 and I also got the transition lens so that when I go outside it turns into sunglasses but I ended up paying $300 out of pocket so I’m not sure why last year I had absolutely no out-of-pocket fee and this year I had to pay a whopping $300. I’m just confused so if you could explain that to me, I would appreciate it. Kind regards Kelly Nichols.
Claims painful to lodge
The claims process is simply painful. At my last health provider I simply uploaded a copy of the receipt. Claim done. With this app you have to search for the provider which of course it can’t find even with the broadest search terms. Then you have to know what service you claim. This was for a vaccination at a pharmacist. Try finding this in the endless menus and options. This is a classic example of how not to do CX. Try harder.
David Southgate
Excellent provider and always there with exceptional service and looks after members.
Poor app - can’t check bank account details logged for claims
Unable to pay premium using the app
Documents
The app is very fussy about what document types it accepts.
Live better doesn’t work
Live better just spins endlessly and I can’t use it. Am a new customer and not a good experience.
Excellent
A very very easy App just like the Medi bank insurance cover
Live better integration is rubbish
The old standalone app would send notifications when challenges expires soon. After integrating, there’s no longer notifications for that. Is this some sort of way that medibank tries to rip customers off? If you don’t want people to earn points and redeem stuff, just get rid of it. I’m more than happy to switch to a different insurer 🥴
Making a claim
Easy app to use to make an online claim
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Rank
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Top Free
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14
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Top Free
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309
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My Medibank Competitors
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0
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1 week ago | |
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0
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1 week ago | |
N/A
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0
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1 year ago | |
EasyVisit
See your GP, easily!
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0
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3 months ago | |
Club Lime Member ID
Mobile Access
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4 months ago |
My Medibank Installs
Last 30 days
My Medibank Revenue
Last 30 daysMy Medibank Revenue and Downloads
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App Info
- Category
- Health Fitness
- Publisher
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Medibank Private
- Languages
- English
- Recent release
- 8.8 (2 weeks ago )
- Released on
- Sep 30, 2011 (13 years ago )
- Also available in
- Australia , China , United States , India , Hong Kong SAR China , United Kingdom , Vietnam , Canada , Taiwan , New Zealand , Japan , Malaysia , Philippines , Singapore , Indonesia , South Korea , South Africa , Brazil , Thailand , France , United Arab Emirates , Germany , Italy , Ireland , Russia , Pakistan , Spain , Sweden , Saudi Arabia , Chile , Switzerland , Norway , Netherlands , Nigeria , Colombia , Israel , Denmark , Mexico , Argentina , Türkiye , Belgium , Peru , Hungary , Poland , Finland , Greece , Egypt , Austria , Lebanon , Ukraine , Ecuador , Portugal , Czechia , Kazakhstan , Dominican Republic , Romania , Kuwait , Azerbaijan , Belarus , Algeria
- Last Updated
- 2 days ago
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