Myprotein: Fitness & Nutrition

I like the way you make soldes

Took several attempts for the app to respond during checkout and then had to go back and redo the order since it did not load correctly

Protein was great my first time, love it. Thank you for keeping me jacked myprotein

Although I really like the product, your emails and discounts are too confusing and make for a very poor experience. I was ready to get 50% off and all I got was 35 based on the text you sent me why can’t you just be more clear everything has to be the gigantic puzzle when it comes to figuring out what your to get for discounts why don’t you just discount everything so we know what we are going to be paying?

Love the product and I feel that I get what I pay for. The app is decent. Fairly easy to navigate. The constant “sales” are a bit annoying since there’s always a sale. I wish they just reduced the prices and didn’t have clickbait sales all the time. The in app support is a joke. You send a chat and I’ve had response times between 40 minutes and over 3 hours. It wouldn’t be so bad, but then they only give you 5-10 minutes to respond before they close the ticket. You can even leave a review for the support since they close the survey after another 10 minutes. It’s unreasonable to have you wait that long for support but they close the ticket in 10 minutes. If they followed up these tickets via email that would be better. They have no respect for your time.

Sent a message on X and it took days for answer. Turns out they have to follow your X account for you to be able to explain things on X. So they said to communicate via IG/FB. I IG’d them, again took a couple days until last night at 12:45am. They ask me to send proof of the email for free shipping. They have no clue about adds or discounts. Now it been two weeks, I leave for vacation early Wednesday morning and paid extra so it can be sent to my destination. Get it together Myprotein.

Wonderful app. Easy to use

I do love My protein products a lot. I been using then for long time. Their products quality are on top. Specially I use the protein plant, pre workout and some vitamins. The only thing I will complain or I would like have ordering. It is to be able to add more products to the same order made sometime before it. So I can have all my products in the same and not have pay shipping again. Just in case I forgot something. Please add this option. But I do recommend their products.

I have been using MyProtein for a while now. While the website is not the best, it did the job. I joined the mobile app to get the 5% discount, and the app is really buggy. It fails the connect me via Facebook/ email multiple time inside the checkout and the my account tab. When I was connected with my account, the 5% disappeared. However, it popped backup when I end-task the app and open it again. Summary, great products, but the application and website are buggy.

A You Tube Influencer mentioned how much she loved the My Protein chocolate wafers, and so I had to test them out….I am now on my 3rd box!!! These are fantastic!!! Also, the vanilla whey protein powder mixes well, and tastes great! ❤️🩷