Downloads
Revenue

Description

The NYC311 App is your on-the-go, one-stop shop for New York City government services.
Download the app to:
- Stay in the know. Daily status of Alternate Side Parking, trash collection, and schools is always just one tap away. You can also get notifications of any updates to the normal schedule.
- Report problems. See an issue in your neighborhood? You can easily file Service Requests for noise, illegal parking, dirty sidewalks, and much more.
- Track Service Requests. See the latest status of your requests all in one place.
- Connect with us. Get quick, easy access to services on our other channels, including NYC311 Online and Text.
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NYC 311 FAQ

  • Is NYC 311 free?

    Yes, NYC 311 is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is NYC 311 legit?

    ⚠️ The NYC 311 app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does NYC 311 cost?

    NYC 311 is free.

  • What is NYC 311 revenue?

    To get estimated revenue of NYC 311 app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating
App is not rated in Dominican Republic yet.
Ratings History

NYC 311 Reviews

Works Fine on my iPhone 11 for a few things

LJ Elevias on

United States

I just use the 311 app mostly to look at the “suspended parking” days but submitted a request to replace street parking signs after a bike thief removed the sign and slid both of our bikes up and over the street sign post - bye bikes. Took 6 months for them to replace the signs, but still worth the effort to report because before you know it, 6 months flies by quick.

Absolutely terrible

Knicks 4 Life on

United States

How in the world am I supposed to report anything when this app can never find my location? Yes my location is on and I allowed the app to track me. This app is worse than Mayor Adams leadership!

Minimum viable app

abstractedaway on

United States

Barely works and unfortunately NYPD and DOT close out the majority of tickets without action. In particular it’s frustrating that requests must be assigned a specific address rather than a pin on the map as you often can’t report the correct location, eg in a park or off-ramp. Updated review: Geolocation has completely stopped working with a recent update.

Amazing upgrade!

Luci0-G on

United States

I love the new look and it feels a lot more responsive than the old version. Very intuitive and easy to use. Kudos to the developers and designers for bringing the app into this decade!

Horrible not user friendly and very very slow. Previous version was much better

Ghrtdkl on

United States

Not user friendly and very very slow. Too many useless add ons. Horrible interface

New app is garbage

Mattlima on

United States

You can no longer file complaints on the app, everything gets directed to the 311 website which takes 2-3 times as long to compete the same tasks.

If only NYC responded

NYOG47 on

United States

Illegally parked car on the sidewalk? 3 days goes by “couldn’t find the car”. Of course not, it’s 3 days. Sketchy homeless person who might be ODing on the subway platform. - one month goes by and then closed. It’s as if they aren’t even trying to police this city (they actually aren’t) App seems nice after the new update.

Awesome upgrade!

bigapplegrl on

United States

Thanks, NYC

Terrible

Rnyc1 on

United States

NYC officials hate this app, and it shows here. Harder to use. Poor design and layout. All means less complaints. Trash.

App stopped working after update

Sam Appleseed on

United States

Not surprised that they didn’t do enough testing before launch

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
App is not ranked yet

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NYC 311 Installs

Last 30 days

NYC 311 Revenue

Last 30 days

NYC 311 Revenue and Downloads

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