STORE REVIEW: NO RESPONSE ON EMAILS
I sent 4 emails to cancel subscription but no response at all. They are still trying to charge my card even after so many email notifications
4.32 out of 5
79 ratings in Malaysia
I sent 4 emails to cancel subscription but no response at all. They are still trying to charge my card even after so many email notifications
Was skeptical but go with it still. Turns out it was no better. You can get what they offer in MyFitnessPal FOR FREE. They wont refund and offer a one year access instead?? No value at all.
I wanted to opt out the moment I downloaded this app. You pay a hefty amount of money just to calculate calories, and all the other features they market are add-ons. I've been sending emails to delete my subscription, but no one has responded. Today, they withdrew $30 from my account again for the monthly subscription. Very disappointing experience.
Email sent but with no responses. Tried many times to unsubscribe but failed and they keep charging the user. This app is a real scammer.
I dont know how to reach for the customer support. I cant use this apps. Each time i open it, it ask me to subsribe their plan. Even i already subscribe they still want me to subscribe.
An Alert for those wanna download, even it stated on Q&As part that they will assist for refund after cancel subscription, but NO ONE REPLY ON THE EMAIL, even few follow ups email sent to them, but zero reply , ZERO! They accept email for cancellation only. An email without responding from them is just a trash, I think. BE AWARE. And I recommend you to take other app with higher transparency. Updates: After this, they still required me for ANOTHER e-mail. Great job for delayed & dragging the issue👍🏻
Chart
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Category
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Rank
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Top Grossing
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42
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Top Grossing
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61
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Top Grossing
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86
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Top Free
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88
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Top Grossing
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90
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