Name: Opsgenie
Author: OpsGenie

Description

Opsgenie is a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. The Opsgenie Application for iOS delivers the power of the solution to your mobile devices. You can receive push notifications when alerts and incidents arise, take action directly from the application, understand the status of all known issues and manage your on-call responsibilities.
Opsgenie for iOS is free for all Opsgenie customers and requires a subscription to Opsgenie service. Your Opsgenie administrator will send an invite via email for you to create an account. Once your account is created, you can log in to Opsgenie service from the iOS app with your Opsgenie username and password.
You can view additional documentation at http://www.opsgenie.com/docs/dashboard/ios-app
Features:
* Customizable dashboards for responding to alerts and incidents faster
* Ability to create alerts and incidents with ease
* Easy access and response to alerts and incidents (Acknowledge, Close, Escalate to Next, Take Ownership, Snooze and many more)
* Ability to execute custom actions on alerts and incidents (i.e ping, restart server, …)
* Opsgenie-hosted audio & video conferencing (Incident Command Center) to effectively collaborate during incidents
* Service Catalogs to identify and manage service units
* Ability to track each service’s status via dedicated status pages
* Ability to define & add responders and/or stakeholders to incidents
* Ability to select multiple alerts/incidents and execute an action for all
* Alert/Incident list pages supporting native swipe gestures for actions
* Ability to save and reuse the searches previously defined in order to filter alerts and incidents
* Who Is On-Call page which enables viewing all schedules and active rotations of the moment
* User Directory that enables accessing all users and their contact information
* Ability to easily contact users via phone call, SMS, email, and Skype
* Ability to mute/unmute notifications
* Ability to enable/disable notification preferences, notification rules and contact methods

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Screenshots

Opsgenie FAQ

Is Opsgenie free?

Yes, Opsgenie is completely free and it doesn't have any in-app purchases or subscriptions.
Is Opsgenie legit?

⚠️ The Opsgenie app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

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How much does Opsgenie cost?

Opsgenie is free.
What is Opsgenie revenue?

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User Rating

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Ratings History

Opsgenie Reviews

It's 2024, still can't use custom ringtone

Missed notifications

The application used to send notifications for alerts through as critical alerts. This would bypass the silence on my phone and allow me to get important notifications in a timely manner. Now, if my phone is silenced, they just go through as normal notifications and I don't even hear them. On top of that the app is buggy and the user interface is terrible.

Needs work

Since the latest update the push notifications to text are not functioning properly, needs fix.

Logging In is a Pain

Every time I need to log in again (i.e. forced logout for app update, new device), it’s frustrating to sign in on the app itself because it redirects the login to the mobile browser and then hangs on the app itself.

Alert volume

Jesus Christ I jump out of my skin every time. Please add a feature to control the volume

Alerts Broken

Any alert that comes from Opsgenie results in a critical alert. Come on call, off call, alert commented on, whatever it is it’s a critical. Please add in the ability for us to categorize what alert is critical and what isn’t. Also, with the latest update it won’t even sound the critical alert tone. It just raises the volume and sounds whatever tone you have for other notifications. Please fix this or better yet let us choose a custom ringtone for each notification type just like the Android app.

Average

Using this for on-call schedules and it works like other reviews say but it’s not intuitive. One of the annoyances I’ve dealt with is signing in to the app. If the app requires an update it will auto sign you out. If you attempt to open the app, the app will redirect you to the web gui on your mobile device to login. Every attempt to use the app, it will redirect you over to the web UI. The only workaround I’ve found is to clear your web cache and uninstall/reinstall the app.

Really frustrating and depressing to use

Can you guys just lower your alert volume?????

Log in, give permissions, get reliable notifications

Solid.

Alerts

The alerts basically don’t work they don’t go off when they do it’s soft and doesn’t ring for more than 2 seconds which is not enough to wake someone up

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Opsgenie Installs

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