passabene
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Description

Thanks to Passabene, you can scan your shopping directly on the shelf in any Coop supermarket in Switzerland and put it straight into your shopping bag. This means your shopping is already scanned and ready for payment at the checkout.
With the passabene app, you use your smartphone rather than a hand scanner from the store.

Your advantages:
- Passabene is easy to use:
You scan the items yourself and put them in your shopping bag.

- You always have an overview:
With passabene you can always see your chosen items and the total amount.

- You save time:
You don’t have to place your shopping on the conveyor belt. Only the completion code on your smartphone is scanned at the checkout or self-checkout.

How passabene works:
1. Install the app
2. Log in with your Supercard ID or create a new Supercard ID
3. Select the store using location services or by scanning a QR code
4. Scan item
5. Pay for your shopping at a checkout of your choice

Further information: www.coop.ch/passabene

Important:
A stable Internet connection (3G or faster) is required to use the passabene app.
Free Wi-Fi is available in all Coop stores, which you can use as an alternative to your mobile phone network.
Please note that you may incur charges from your provider when using the mobile phone network.

For more information about Coop’s free Wi-Fi go to: www.coop.ch/wifi

Supercard and digital advantages
When you use passabene you don’t have to show your Supercard at the checkout.
Digital coupons and collection passes are automatically taken into account when you shop. Your Superpoints are credited automatically after payment.

For detailed information go to: https://www.supercard.ch/de/app-digitale-services.html

Problems during use
If you have any questions or problems, please contact our Customer Service.
Tel. 0848 880 440 (national rate: CHF 0.08/min.)
Monday to Saturday, 8 a.m. to 8 p.m.
www.coop.ch/en/company/contact.html
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User Rating

4 out of 5

4 ratings in United Kingdom

5 star
3
4 star
0
3 star
0
2 star
0
1 star
1

Ratings History

Reviews

Fine, but Migros does it better

avalina1 on

Quite simply: why can’t I pay in the app - see Migros’s SubitoGo

POOR - no longer works

Beavis 4104 on

No longer works (in Neubad store at least). “Passabene currently not usable” every time. Off to Migros.

Still not able to identify the store

Martin from Zuerich on

v2.6.8, 1*, “Still not able to identify the store” The version history claims “Korrektur der Filialeerkennung”. No it doesn’t, so still only one star. And I did offer to be a beta-tester, but Coop only want internal testers. Well, then, maybe they could do their job a bit more thoroughly! —————— v2.6.5, 1*, “No longer even auto-recognises store: no longer usable at all” And without a doubt, all of the points that I made in my previous review still apply :-/ —————— v2.6.3, 2*, “Good when it actually works; needs shopping list” Since Coronavirus reared its head, I have gone back to using this app, in order to be more independent in the store. So far I have used it five times: the first two times it worked fine, but since then, each time, after having scanned in more than a dozen items, when I switched to another app and then came back to it, it had lost all of its data and started again from scratch, which completely defeats the purpose of using the app, and so I just went to a cashier instead. One of the reasons for me having to switch to another app was to check my shopping list in AnyList, which brings me to my second point, that if I had a shopping list directly in Passabene, I wouldn’t need to switch to another app. The Coop app has a shopping list, but does not allow data import from other apps, or seemingly integration with its own family of apps. The other reason for me switching to another app was to take a photo of an item as a memory-jogger, and again the app reset itself and lost all of its data So, in summary: 1) PLEASE fix the stability problem. It is INFURIATING and makes the app pretty much unusable 2) please update the Coop app to allow shopping lists to be imported from other apps, such as AnyList 3) please update the Coop and Passabene apps, such that Passabene is able to use shopping lists directly from the Coop app, without having to switch to another app

Transmit Failed at Self Checkout

Holmberg 15A on

The app scans well but it failed to transmit scanned items at checkout stage. Then had to unpack all items and get them scanned at a normal till. App needs more thorough testing. I've deleted app and have gone back to hand-held scanner.

Concept is great - but it doesn't fulfil expectation

Gary_K on

Several Fundamental Issues: 1. The app needs wifi connection in the store or it can't match an items barcode to the item (i.e. drop wifi and it won't scan) 2. The wifi connection overrides your cellular connection and coop don't allow you internet access over their wifi (i.e. once in the store forget being able to check by iMessage something back home) 3. The barcode scanner is not very reliable (difficult to focus) 4. Even with good wifi, the database is not complete With a bit of work - this could be fantastic, but not there yet

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App Info

Category
Shopping
Publisher
Coop
Languages
English, French, German, Italian
Recent version
4.31.8 (4 months ago )
Released on
Jun 20, 2012 (12 years ago )
Last updated
1 month ago