Fix the bugs, please. For DAYS it says my cc info isn’t correct, when in fact, it is! What is the point of the connivence of shopping online when I can’t even make purchases. Along side that issue, the app is always so slow and at times inaccurate in terms of stock, pricing, etc.

This app has never been able to work with Canada post code, always ask for zip code I’ve been ask multiple staff for help none know how to fix this App’s problem ! And they get rid of the discount play game which make this app more useless

Before at least you can edit name , weight etc lately not even recognizing log in , doesn't allow you to save the information so every time you have to go to the website and book over there , it's very annoying, they should delete or start from scratch this app

What the heck? Have you heard of AODA? If your going update your platform it should still be accessible to everyone! I’m very disappointed! Zero stars here but I had to add one to submit this review

Can't shop in Canada at all even tho I'm logged into my account and have a store in Canada as my home store.

Never shop at or entrust your furry companion with any PetSmart location

I shop at Petsmart a lot and just have issues with the app. Been double charged and have had issues with it freezing. Also have a hard time finding items I need. Just not worth it with all the problems which is too bad because it would be super convenient. I use the website which isn’t all that much better but at least I haven’t had problems with payments.

From Canada - Used to be my go to for buying my cats food. Not anymore. Will switch to buying from PetValue.

This app will not acknowledge your existing account no matter what troubleshooting you do with their support team and they will just stop replying after repeatedly telling you to delete and reinstall the app. Just stick with ordering through the website.

Ever since the new treats program launch/app updated I now keep receiving push notifications for promotions that happen in the USA only I’m located in Canada these promotions do not work nor do the links that are sent. They are valid in the USA only.