Perfect Execution
Couldn’t be better.
Yes, Pick n Pay asap! is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Pick n Pay asap! app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Pick n Pay asap! is free.
To get estimated revenue of Pick n Pay asap! app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
4.63 out of 5
38 ratings in Germany
Couldn’t be better.
App forgets my saved home location, so every time I use it, I have to set the address new. The replacement process for out of stock items is not allowing to either skip or cancel in case an item that is essential for your order can’t be replaced, and the customer service is extremely slow. 2 out of 3 times I use it I am ending up frustrated, deleting it now.
Never again! “wrapping up bluh bluh”, 2 freaking hours later.
I placed my order today at 10am. Only 3 hours later they arrived. I had a small amount of understanding to the fact that they took so long, but then one of my Items (the most expensive item in my order) was not delivered even though it was ticked off as delivered. When I asked the delivery guy where my other item was, he responded in the most disgusting manner. Accusing me of saying that he stole the missing Item. To which I responded, how does me asking “where is the other item” saying that you stole. And he ended up saying “it’s the way you said it”. The argument escalated to a lot of shouting up until the delivery guy stood up to my face trying to show some sort of intimidation. I ended up walking away because I could not handle the disrespect anymore. Pick and pay eventually refunded me hours later but no assistance was given to the matter of the delivery guy and the disrespect I received. During the time before and after the situation, trying to get in contact with Pick and Pay customer support was a disaster. They declined the call multiple times and didn’t answer for the rest of the calls. I will never recommend pick and pay asap ever again. Them thinking refunding me for the item was enough surely shows their care for customer is next to nothing.
Dear PICK ‘N PAY team, I recently received a delivery from your service, and I would like to share my experience. Unfortunately, I encountered an issue with Ruth Masuku, who is a driver or delivery person. She called me to collect my parcel from a location 2 kilometers away from my place. When I explained that I couldn't come because I relied on the delivery service for a reason, she told me that they don't deliver to my address. However, her colleague had previously delivered to my location without any issue. After reaching out to customer service, I received excellent assistance. I would especially like to commend Mbali Pretty Zungu, who came to the rescue and provided exceptional service. Her professionalism and dedication exceeded my expectations, and I am grateful for her help. Thank you again for such outstanding service from Mbali Pretty Zungu.
Can we please be able to track our orders
I love it, no more worries about going to buy groceries. Buy while chilling on the sofa or on my bed.
I had been using the app without any issues then all of a sudden after buying with my last money i was told they can’t deliver cause my place is high risk. Why did they accept my order in the first place?????! Mxm
I’ve used this app for so long without many issues, and about 2 weeks ago, it logged out and when I tried signing in again, it doesn’t recognize my password. Tried to change my password and the “Send email” button is stuck so a reset email cannot be sent to me. Have uninstalled and reinstalled the app without anything changing. I’m unsure why I seem to be the only person experiencing this issue 🤷🏻♀️
This app is the worst delivery app in South Africa, the groceries take long to arrive, the food is stale and the meat smells and you have difficulty getting through to the call center when you need assistance. The actual app is always glitching. I wish it was possible to give a zero star rating because that is exactly what this app deserves.
Chart
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Category
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Rank
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---|---|---|
Top Free
|
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5
|
Top Free
|
|
52
|
Top Free
|
|
242
|
Top Free
|
|
243
|
Top Free
|
|
248
|
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