Service
Very pleased with your service, driver was also professional. Well done
Yes, Pick n Pay asap! is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Pick n Pay asap! app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Pick n Pay asap! is free.
To get estimated revenue of Pick n Pay asap! app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
4.7 out of 5
724 ratings in United States
Very pleased with your service, driver was also professional. Well done
Love this app and it’s perks
Just like pNp. Dumb. Useless. Pathetic. Ridiculous registration. Limited service. Terrible ui. These poor people just can’t. Common sense and decency is simply a step too far foe poor, dirty old pnp.
The delivery aspect is so frustrating, they never keep time and always deliver the next day and for cancelled orders they take forever to get back. I would recommend that the store accept the orders and not the app. It’s terrible.
App is a hot mess. Customer service is worse. This was my first time using 'ASAP', placed an order at 2pm, app said my delivery would be between 4-5pm. At 4:30pm I check for an update and it says 'delivery tomorrow morning 8-8:45 am'. Called customer service 3 times, no one has called back/responded. Sent an email, zero response. Going back to Checkers60.
There are so many problems that it’s difficult to know where to start. 1. At least 30% of the time items shown as in stock are not in stock. Because the app does an immediate credit card charge rather than an authorisation (which professional apps do), out of stock items require a refund. Which would be ok if they worked. 2. Refunds to (my) card don’t work and so they issue a voucher (days later). The only way to redeem this is via this app, so one gets trapped in an endless loop of having to use the app. Even if card refunds did work, because they are refunds, it can take days to get your money back. 3. Substitutions also don’t work. There is no apparent way to engage in a substitution process via the app even though the app sends a notification. Per point (1) - given the poor stock management, this really should work. 4. Driver tracking also doesn’t work. The map shows the driver marooned at the store, while in reality he is outside your gate trying to get in In short, this app is a great example of how not to build a shopping app. It does everything wrong and makes shopping more of a lottery than the sure thing you need.
Had a number of bad exp with asap. Service unreliable & customer service below par. Pick n Pay clearly doesn’t have the capability to offer an online shopping service of acceptable quality.
I’ve ordered from them regularly and it’s great when it works. They short delivered my last order, which I understand as mistakes do happen. It’s what happens then that is disappointing. The customer care line never answers. The message is that they are experiencing very high call volumes. To me, that means they are messing up extremely, hence the very high calls and they are under resourced to cope with it. I’ve messaged them several times, left a voice message on their system where it assures me that they will call back. To date, no response. How to turn a good proposition into a bad one.
A lot of items not listed Only alerted of out of item stock after ordering not before when selecting items(as in Sixty/60) Can’t see live shopping being done as in Sixty60. Progress of order difficult to follow.No delineated steps given as in Sixty60 Delivery was done in 60 minutes though.Big improvement on past Some way to go for this app before it is on par with Sixty60
This is great!! I’m never leaving my house. 🤸🏾♀️🤸🏾♀️🤸🏾♀️🤸🏾♀️
Chart
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Category
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Rank
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---|---|---|
Top Free
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5
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Top Free
|
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50
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Top Free
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143
|
Top Free
|
|
171
|
Top Free
|
|
222
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