Pizza Hut Philippines - Reviews, Revenue and Downloads - Apple App Store

CS Confirmed order but did not arrive

Placed order in advance. CS called and confirmed but it was not delivered.

It’s not working

Yes, it doesn’t work. Ordered via app. I did not receive update nor status after 30mins so I called the delivery hotline to check. Only then was the order processed. 45mins after placing the order, still no status update. NOT WORKING at all. No option as well for senior and PWD discount.

Ordered 6:14, committed was 6:44 but I got it 7:08

Despite 2x adjustment of order, I got my order late. Good thing the taste compensated to the long delay. I ordered pickup so its easy while driving home, but I still had to wait in the parking cause of adjustments. The app should say the proper time and don’t need a staff to ask and adjust

Put PWD/SC on order notes!

I ordered via website not on this app but just wanted to share my experience.I added the PWD ID on the notes and then received a call from CS. When I received the order, the discount was added so all good!

no price

how is it a menu without a price

Terrible UI

It’s so bad that I decided to pay grab food their insane commissions instead of dealing with the app.

No record of my order paid thru app

Worst experience ever, don’t order through the app coz they won’t be able to find your order and refund will be a pain if u paid by credit card. Call center agents and branch manager are giving different / conflicting versions. Never again

Add missing features

It needs an order tracker and an option to add a senior/pwd discount. Look at your competitors app like “Shakey’s” to see what’s missing on your app.

Paka walang kwentang app ito

So nag order ako noh. 1 oras na wala pa din contact sakin, nag message ako sa FB nila at yung costomer service nila sa sa FB walang kakayanan icheck yung order mo unlike ng Jobee at Mcdo. Tinawagan ko customer service nila at wala din nagawa CS nila so sya na lng nag order sakin at aabutin pa daw ng another 45mins kahit may order na ako. Wag ka na umasa sa app na ito “Paka walang kwenta!”

does not deliver to your address????

dati mapa-website or app nahahanap naman yung address namin tapos ilang beses na biglang we do not deliver pero kapag tumawag naman sa phone pwede naman magdeliver sa address sobrang hassle kase sa phone palaging queuing minsan wala pang nasagot paki-ayos naman yung app kasi working naman sya before at nahanap address namin which is: Glendale Village, Taytay, Rizal

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CS Confirmed order but did not arrive

It’s not working

Ordered 6:14, committed was 6:44 but I got it 7:08

Put PWD/SC on order notes!

no price

Terrible UI

No record of my order paid thru app

Add missing features

Paka walang kwentang app ito

does not deliver to your address????

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