Privilee

I enjoy using Privilee when visiting Abu Dhabi because there are lots of options. However, I wish there was a way to leave feedback on the resorts, gyms, etc. so users know which places are worth visiting. It’s kind of a gamble, some facilities are wonderfully maintained, modern, and have lots of people. Others are dated, completely empty, and not accurately reflected by their photos on the app. This leads to me returning to the same facilities I am familiar with instead of trying out new places.

The nearby sorting option was good, please bring it back. Updates happen way too often, it’s annoying having to update the app while at the front desk for registration.

Update is not working

We want a favorite button. Where we can save the places we like the most. It’s hectic to reach the places that i like and pick one to go to.

Won’t let me log in. Keeps crashing.

Customer care is too slow and do minimum to help. Literally no effort. I hope we can see better alternatives in the UAE otherwise these guys will keep doing whatever they want once you sign up.

Privlee was great, unfortunately not anymore especially for Abu Dhabi users. The reduced the good avenues (Saadiyat Island), or it is nearly impossible to reserve a spot. I had a membership with them for nearly 3 years, definitely will not renew and I don’t recommend anybody to do so.

In a nutshell , this service acts like a scam. They announce popular destinations like Nikki, WestInn, Jumeirah hotels within all of their ads. And yes, these hot destinations are mentioned in the app, of course. While in the reality you are never able to book these venues even at 8 PM the day before. Support will tell you that “it was booked within a seconds bla bla bla”. So what is the point of paying then? For other venues and gyms you can buy year-long pass for a price of one or two months of Privelee.

Please fix

I had high expectations and they were met. Loving Privilee so far.