U By Emaar - Loyalty & Rewards - Reviews, Revenue and Downloads - Apple App Store

Description

Welcome to Dubai’s Most Rewarding Loyalty Programme.

Bringing together the diverse brands in the Emaar portfolio, U By Emaar enables its loyal customers to create memories and enjoy unique experiences while earning valuable loyalty points called Upoints. A loyalty programme designed around individuals, Upoints can be used to enjoy discounts and privileges against hotel stays, spa treatments, restaurants and entertainment venues across popular locations such as Address Hotels + Resorts, Vida Hotels & Resorts, Armani Hotel Dubai, At.Mosphere, Reel Cinemas, Dubai Aquarium & Underwater Zoo and more!

The four tiered programme Black, Silver, Gold and Platinum allow members to progressively gain access to a world of privileges, presenting elevated experiences as they move up through each tier while transforming every moment into a rewarding experience.

Experience the most rewarding loyalty programme in Dubai.

Key features:
- Discover and learn more about the portfolio of participating brands
- Earn, redeem and track your points as you upgrade tiers
- Explore member specials including offers and other great initiatives
- Track your bookings and transactions
- Set preferred categories and communication choices

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Screenshots

User Rating

4.84 out of 5

1,990 ratings in United States

5 star

1,837

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1 star

Ratings History

Reviews

Loyalty membership not working

Booked twice but didn’t get any point!

Nbd is my thing

An now u by emaar is like get some change for whatever you buy in these new fancy malls.

Upoints redeem

My card often does not work when I want to redeem my points!!

Overall a polished app - needs improvement

This is a polished app but it needs improvements. If you book a hotel through the app and then check out, the app should automatically register those points without the customer having to check with the hotel. I made a hotel booking through the app checked in with the app but the hotel still required ID pictures and my u by emaar account wasn’t listed on my reservation (even though I did it through the app). When I checked out I was told I’d get the points 24/72 hours later - a week went by nothing. Had to manually call U by Emaar and give them my hotel details. All this should’ve been automatically done *in* the app!

Terrible rewards program , they keep reducing the rewards

Was originally a fan of the loyalty program , but they twice reduced the discounts and points ! First I got demoted from gold to silver for no reason. Then they reduced the F&b discount from 20% to 10%. I invested so much money into growing my rewards and my status, only to be duped overnight . Several of my friends have the exact compliant. I wouldn’t recommend this loyalty program. Not only are the venues limited, the discounts are not competitive anymore and most importantly , drastically changing terms on long time members speaks volumes of how much they care about their customers . Good luck !

F

Great service view amazing thanks mohamed for your kind service

Address fujairah

Very helpful persons in the reservation

Can’t Login with Original Account

I already have an account but it keeps making create one. But when I create one my account is already registered so I can’t even use the app anymore. Who are the retards that designed this “new” app that forced us all to upgrade? I have about 20k points that are just stuck there.

Not working

App not working, after login its asking to update profile details, but clicking on save after entering all derails does not take any action

APP doesn’t work

It hangs when uploading receipts and takes ages to stay pending instead of being approved as points immediately

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

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Top Free	United Arab Emirates Lifestyle	116

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