3 out of 5
3 ratings in United States
amazing service, good app that lets you track progress, everything is well done and so far they have not lost a single package of mine (knock on wood) however, the turnaround time between packages being received, showing up in your account, and being shipped out is getting longer and longer. 2 days per step now, used to be 4-6 hours just an year ago. ios app is also buggy and has been showing every shipment as #000000 for the past several versions now.
I have had a lot of conversations via email with customer service as to where my package is. It was delivered to them. But they don’t have a record of it. The tracking says delivered but it never came into the app. So I guess my package is just gone. No help from Reship and retailer delivered to the address specified. So I guess I am simply out of luck. Use this service at your risk. You may or may not get your stuff and if you Dont get it you will have zero recourse.
I’m a new member but have had 3 separate shipments that have all reached my home with no problems. It seems like most of the bad reviews are not coming from actual customers but from people shipping private sale items thru reship and then not being able to collect funds from their buyers. This is not reships fault! Funds should be collected prior to shipment. Easy fix for yall. Anyway, my experience has been nothing but positive. I was nervous with my first two shipments reading the bad reviews but after very quick turnarounds on each and 100% transparency thru the app I would not hesitate to use them for future purchases.
This is my first time ordering to have something reship to the US from the UK and I didn’t face any issues! It’s pretty simple, just create an account and they automatically give you your three separate addresses (UK, US, and CAD) then place an order on whatever website you want. Depending on where the website is from you add either a UK, US, or CAD address that Reship provides for you. Wait a few days for it to arrive to the UK, US, or CAD warehouse (In this case I bought from a UK website so I waited a few days for it to arrive to the UK warehouse) they sent pictures so I could confirm that it’s the Item that I ordered. From there I chose the shipping speed that I wanted and paid the price for it (I chose the cheapest option which was $35) they provided a tracking number and a few weeks later the item arrived! Very happy with my experience :)
Failed after trying to save changes, in the items declaration page!!
I ordered a couple of items that was delivered and signed for at their warehouse in Canada. I reached out to customer service a week later because nothing showed up on my account and they said that they never received it. After a quick google search, I’m not the only one who never received their items. Most sites that have reviews of this place show less than 50% satisfaction. Don’t be like me, do a quick search and you’ll find many other similar services with much better reviews.
Ordered from Adidas UK because they don’t ship to US and I needed items not offered in the US. Got free shipping to Reship. They opened and sent pictures. I chose the shipping speed and had the package here in the US a few days later. Very pleased and will use again.
I place an order on 7/17, it was shown as delivered to ReShip on 7/21. Their system said 7/26. It is now 8/18 and I haven’t received my tiny package yet. That’s ONE MONTH! Normally I get the delivery directly from the source in about 3-4 days, but they don’t ship to NJ anymore, so I tried ReShip. Never again.
You guys are doing a great job. Can you please add feature to pay with crypto ?
Very sleek UI and easy to use!
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