Safe!
This is absolutely the most cost effective and safest ride share in Manhattan. There’s no doubt in what kind of service and safety you’re receiving. I love it.
Revel: All-Electric Rides
100% electric rides on demand
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Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description
Revel's mission is to accelerate EV adoption by providing the infrastructure and services that make it easy to go electric. Through the Revel app, riders can request a rideshare ride in our all-electric fleet. Founded in Brooklyn, NY in 2018, Revel currently operates in New York City.
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User Rating
4.78 out of 5
40,755 ratings in United States
5 star
37,103
4 star
1,407
3 star
509
2 star
255
1 star
1,481
Ratings History
Reviews
DO NOT RECOMMEND
I had been getting sponsored ads for this app every time I would travel to cities that they service. So finally I gave in and decided I will use them for a trip to the airport. I scheduled a ride a day in advance to ensure they would arrive. I waited 30 minutes and as my driver was 1 minute away he canceled. Then I was promoted for 15 minutes to “find another drive” only for it to get canceled and the rates to then go 5x what I scheduled for. Ultimately ended up being cheaper to call an Uber and I was charged an additionally $40. I would not recommend this app
Driver didn’t move for 15 min
And I got charged for canceling
Comfort!
I really enjoy knowing the type of vehicle picking me up and the assurance that it will be clean. I can just sit back and enjoy the ride. Pricing is affordable as well and great special offers!
Terrible service
First time using revel, I booked an early morning ride to the airport over 24 hours in advance and the app authorized my card. I was notified TEN MINUTES before I was scheduled to leave that I could not be matched with a driver - in Manhattan! Was looking forward to having a new ride service to the airport but this company is not reliable. I will stick to Lyft.
Drivers don’t know where to pick up
Teach your drivers locations of their services so they know where to pick up customers
Buggy App
I wanted to try this because of all the ads I saw but when I downloaded the app it asked me to put in my name, and the only button after that was “sign out” not “enter” or “next” so it was impossible to complete logging into my account. Buggy app and too bad because I would have used it from LGA to home.
Customer support leaves a lot to be desired
I have been trying to get in touch for support as my account is not allowing me to request rides however it took ages for someone to respond to me. The response was unhelpful, did not resolve my issue and despite asking for further help no other support has been provided.
The best in the NYC area.
Not only are they by far the best ride share app and company, they are super good with their customer service. I left my phone in a revel and as a tourist they got my phone back to my house within 48 hrs in Florida. Whenever I’m in the NYC area they are the ONLY ride share company I trust. PERIOD!!!
Waiting game
This is not an on demand service. Revel is more like a I have 15/20mins to kill. Let me roll the dice & order a car. Maybe it will be here in 20mins & maybe it will be here in 3mins.
Store Rankings
Ranking History
Category Rankings
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Category
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Rank
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Top Free
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184
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Top Free
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282
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Top Free
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312
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Top Free
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323
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Top Free
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366
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Keywords
electric rides,
the electric ride,
swiftly,
reveal,
ride electric,
trans on,
revel,
mopeds,
reveal app,
revel driver
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App Info
- Category
- Travel
- Publisher
- Revel Transit Inc.
- Languages
- English, Spanish
- Recent version
- 4.20.0 (3 weeks ago )
- Released on
- Aug 1, 2018 (5 years ago )
- Also available in
- United States, Canada, United Kingdom, Italy, France, Mexico, Germany, Brazil, Spain, Australia, Israel, Colombia, Netherlands, China, India, Argentina, Switzerland, Ecuador, Chile, Dominican Republic, Japan, Portugal, United Arab Emirates, Thailand, Ireland, Sweden, Turkey, New Zealand, Russia, Hong Kong, Belgium, Romania, South Korea, Vietnam, Philippines, Austria, Kuwait, Taiwan, Greece, Ukraine, Kazakhstan, Singapore, Norway, Indonesia, Peru, Hungary, Pakistan, Poland, Czechia, Saudi Arabia, South Africa, Malaysia, Nigeria, Azerbaijan, Lebanon, Belarus, Finland, Denmark, Egypt, Algeria
- Last updated
- 2 weeks ago