RIU Hotels & Resorts

Tentei em 2021 para quando fiquei hospedada no RIU na República Dominicana e não funcionou. Agora em 2024, não funciona para o RIU Miami.

Simplesmente nao funciona. Nem mesmo no site.

I've recently stayed in a Riu Hotel and decided to download the app. However it doesn't work. I can't get to access any info as it keeps trying to open but nothing happens. I hope this bug can be fixed soon.

This will be our 5th stay at the Peninsula. We love the staff and service.

It asked me to create 3 different levels of password and I still can’t log in

RIU Palace Bavaro - везде очень шумно,, особенно в ресторанах, персонал громко разговаривает и смеется. Почему в вечерних шоу звучит только латиноамериканская музыка, здесь достаточно людей, которые не понимают испанский язык, ведь можно было бы исполнять мировые шлягеры на английском к примеру. Персонал по- английски практически не говорит, испанский это второй язык в мире, но первый все же английский. Почему бы не организовать курсы английского для персонала?Уборка номеров, обслуживание , еда на хорошем уровне.

Currently at riu palace las americas. App was working perfectly before. After the update, i cannot click menus anymore — which was the main reason for me using the app. Also a video keeps playin everytime i go through the app

Was working so well pre-update. Now when you scroll, the stupid pop up video forces itself into fullscreen because you need to scroll through the app and you cant view the menus for each restaurant. Please fix

To bring up my reservation, I entered the reservation code exactly as Riu printed it on our registration card. I tried multiple times. The app complains “??es_US.Formato de reserva no valid?? _riu_b2c”. It’s the hotel that issued the code, so the app needs to recognize the format. The app is pushy and tries to sell me another hotel stay even though I just checked in. And it urged me to allow tracking. It doesn’t even promise to unlock my room. Competitors have that feature, and it works flawlessly. One star because the app doesn’t crash instantly. But it doesn’t do anything useful either. As other users pointed out, all positive reviews are about specific hotels.

Sweet. I'm sitting in the hotel without any premium services because I can't get any premium stations without your stupid app that won't work. Seriously not happy.