Royal Bank of Scotland

Simple, safe and secure

Published by: NatWest Group

Description

Take control of your banking. Our app makes your day-to-day banking easy, quick and secure.
It’s available to customers aged 11+ with compatible iOS devices and a UK or international mobile number in specific countries.
Keep track of your money
From being able to quickly check your account balances and transactions, to moving money between accounts, sending money securely to others and paying someone new up to £750 without a card reader or getting cash from an ATM without your debit card, our app gives you greater control of your finances.
You can manage your bills easily and check the details of Direct Debits and standing orders. If you need a hand with anything, our Secure Messaging tool lets you contact us in-app for any extra help.
You’re protected by our secure banking promise
With our app, you’re covered by our secure banking promise, which makes it one of the safest ways to bank. We monitor your account 24/7 for unusual activity and will refund any money paid out of your account as long as you keep your security information safe.
You can log in to the app safely with your fingerprint, face, iris or secure passcode and there is always a confirmation check to make sure you’re paying the right person or business.
Important things to know
• There is a maximum of 5 payments totalling £750 per day. You must be 16+
• Get Cash – withdraw up to £130 every 24 hours at our branded ATMs. You must have at least £10 available in your account and an active debit card (locked or unlocked)
• Touch ID, Face ID and Optic ID are only available on selected devices
• Not all features are available on the Vision Pro device
• Credit score available once opted in through the app, to customers over 18, with a UK address and is provided by TransUnion
• Spending – you must be aged 16+. Only available for Personal, Premium and Business Current accounts
• You can freeze and unfreeze MasterCard credit cards and debit cards
• You can create one Travel Plan at a time, for a maximum period of 90 days which include up to 7 countries. Each country needs to be registered separately. The Travel Plan will apply to debit cards only, attached to accounts that are managed via mobile banking and only in your name. Joint account holders should register separately
• Managing your receipts is available to Business Banking and Premier customers only
• Our app is available to customers aged 11+ with compatible iOS and a UK or international mobile number in specific countries
Please make sure you accept the following permissions before starting:
• Allow the app to communicate through your network
• To find your nearest cash machine or branch, you’ll need to let the app find your location
• To ‘Pay your contacts’, the app will need access to your contacts list
Please note, the app contains images when logging in that may cause a reaction in individuals who are photosensitive. You can switch these off for your device by visiting the settings menu and the accessibility menu where you will be able to find motion and visual control settings (note this is not within our app but on your device’s settings itself). To download the latest app version, you should have an iOS device with OS – 15 and above.
By downloading this app, you’re accepting our Terms and Conditions, which can be viewed at rbs.co.uk/mobileterms. Please save or print a copy along with the Privacy Policy for your records.
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Royal Bank of Scotland FAQ

  • Is Royal Bank of Scotland free?

    Yes, Royal Bank of Scotland is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Royal Bank of Scotland legit?

    🤔 The Royal Bank of Scotland app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

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  • How much does Royal Bank of Scotland cost?

    Royal Bank of Scotland is free.

  • What is Royal Bank of Scotland revenue?

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User Rating

4.95 out of 5

41 ratings in India

5 star
40
4 star
0
3 star
1
2 star
0
1 star
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Ratings History

Royal Bank of Scotland Reviews

Everything I want in a banking app

Business Woman on

United Kingdom

I just love this app. So easy to use and reliable. Like being able to analyse my spending too.

Fast

Jackie 56 on

United Kingdom

Very fast and done with ease brilliant

Whose idea was it for the app to reset when switching apps?

Jwball on

United Kingdom

Trying to reset online banking details and need to move to emails to retrieve information. The app resets everything you’d already completed and closes the form down forcing you to start again. Not very user friendly

I hate the bank statement notifications.

whydoineedanickname3h on

United Kingdom

The “latest statement from your bank” notifications are so insufferable because I dont need to be having a giant red icon on my phones homepage constantly just for a bank update i don’t care for. But at the same time i cant turn notifications off because i like to know when moneys been spent, so now you have me stuck between wanting to turn off notifications because of that ridiculous, obnoxious “latest statements” notification you decided to randomly cram down our throats one day. A mess. I’m going to just turn notifications off because you haven’t given us any other options regarding what notifications we actually want so thanks for making this app more difficult than it needs to be and for wasting my time.

ATM

qzmeng on

United Kingdom

ATM locator does not show the Tesco bank ATMs, which are the only ones easily available after all the branch closures.

First Class Service

atkinsonconsult on

United Kingdom

I have been using the app a great deal lately. I am getting first class service.

Great app if it works

Biscuitcrumbs355 on

United Kingdom

Great app find it very useful, until it wants to do biometric then 9 times out of 10 it doesn’t work, then it’ll just block your account. Drives me insane!

Excellent bank

ibang on on

United Kingdom

No problems

RBS review

Jamie8753820743 on

United Kingdom

Hello, I am so surprised that this app has a 5 star rating. The amount of time I waste having to process the most simple requests that you expect from a bank app, it takes so long, and is so unintuitive Everything results in speaking to Cora which is horrendous. If you want to speak to a real person it takes over an hour. This app needs to be better and the customer service i.e. ability to speak to a human needs to be better - if you want to make that you can’t call anyone. I bank with revolute and Monzo, both apps are far better, and in the unlikely occurrence that I can’t get what I want, I can speak to a human in minutes. An example: I am 25mins trying to find the benefits I get with my credit card, this should take a couple of mins. It’s taken me outside of the app and I still haven’t found Another example: I need a statement for my savings account, to get one dated within the last three months, I have had to use the Cora chat function, then request, then it’s takes 24hours for RBS to send to inbox. This should take 30 seconds. Getting a custom bank statement should be a built in feature. Looking at the statements section it only offer one from Sep 24

Premier icon issue

Tony129473 on

United Kingdom

FYI the premier version of the iOS app icon has a white space on the right side of the app

Store Rankings

Ranking History
App Ranking History not available yet
Category Rankings
Chart
Category
Rank
Top Free
124
Top Free
355

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App Info

Category
Finance
Publisher
NatWest Group
Languages
English
Recent release
7.50.0 (4 weeks ago )
Released on
Mar 19, 2018 (6 years ago )
Last Updated
1 week ago
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