Royal Bank of Scotland
Simple, safe and secure
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Description

Everyday banking from the comfort of your home. Our app makes your day-to-day banking easy, quick and secure.

It’s available to customers aged 11+ with compatible iOS devices and a UK or international mobile number in specific countries.

Please note that the app contains images when logging in, that may cause a reaction in individuals who are photosensitive. You can however switch these off for your device by visiting the ‘settings’ menu and the ‘accessibility’ menu where you will be able to find animation control settings (note this is not within our app but on your devices settings itself).

You’re in control of your money

From being able to quickly check your account balances and transactions, to moving money between accounts, sending money securely to others and paying someone new up to £1000 without a card reader or getting cash from an ATM without your debit card, our app gives you greater control of your finances.

You can manage your bills easily and check the details of Direct Debits and standing orders. If you need a hand with anything, our Secure Messaging tool lets you to contact us in-app for any extra help.

You’re protected by our secure banking promise

With our app you’re covered by our secure banking promise, which makes it one of the safest ways to bank. We monitor your account 24/7 for unusual activity and will refund any money paid out of your account as long as you keep your security information safe.

You can log in to the app safely with your fingerprint, face or secure passcode and there is always a confirmation check to make sure you’re paying the right person or business.

Find a new account to suit you
• Apply directly for a current account from the Royal Bank app (account eligibility criteria apply)
• Open and manage a savings account (account eligibility criteria apply)
• Apply for a lending product directly in the app (aged 18+ eligibility criteria apply)

Need help managing your money? Our smart tools are here to help
• Check your Credit Score
• Manage your spending and set budgets
• Lock and unlock your debit and credit cards
• Set travel plans
• Manage and store receipts
• Set savings goals directly in the app
• Add your loyalty cards directly to your app

Important information for you
• There is a maximum of 5 payments totalling £1000 per day. You must be aged 16 or over.
• Get Cash - Withdraw up to £130 every 24 hours at our branded ATMs. You must have at least £10 available in your account and an active debit card (locked or unlocked).
• Fingerprint and facial recognition are available on selected devices.
• Credit score available once opted in through the app, to customers aged 18+, with a UK address and is provided by TransUnion.
• Spending - You must be aged 16+. Only available for Personal and Premier Current accounts.
• You can freeze and unfreeze MasterCard credit cards and debit cards.
• You can create one Travel Plan at a time, for a maximum period of 90 days, that include up to seven countries. Each country needs to be registered separately. The Travel Plan will apply to debit cards only, attached to accounts that are managed via mobile banking, and only in your name. Joint account holders should register separately.
• Managing your receipts is available to Business Banking and Premier customers only.
• Savings goal available on instant access savings accounts.
• My Loyalty Cards is available to customers aged 18+.

Please make sure you accept the following permissions before starting:
• Allow the app to communicate through your network
• To find your nearest cash machine or branch, you'll need to let the app find your location
• To 'Pay Your Contacts', the app will need access to your contacts list

By downloading this application, you are accepting the terms and conditions which can be viewed at rbs.co.uk/mobileterms. We recommend that you save or print a copy of the terms and conditions and privacy policy for your records.
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User Rating

4.75 out of 5

603 ratings in United States

5 star
527
4 star
42
3 star
11
2 star
7
1 star
16

Ratings History

Reviews

Hustlers

odmdmdieo on

Rbs makes it deliberately difficult to switch money between your accounts in the hope that they will be able to charge overdraught fees. Nice try, I know what you are doing, how many of your customers don’t I wonder?

Terrible biometrics why can't Rbs use Apple Face ID

uk and overseas listener on

I have reported constantly to RBS that their biometric is a nightmare! Response "you don't have to use it". This has been going on since they initiated it why isn't it being improved? It is extremely stressful blinking is unpleasant. They should improve it better still use the Face ID where are the users phone has the function. Apple biometrics is always going to be superior to RBS!

Reinstate payments from all accounts!

StopWastingCustomerTime on

Why on earth did they restrict payments to be possible from current accounts only? To pay third parties I now have to first transfer money from one of my other RBS accounts to my Current account, and then make a second transaction to pay the third party. Completely unnecessary and time consuming, not to mention inconvenient and a waste of time. Please fix.

Needs work

Arizona777 on

Some minutes AFTER I have approved a transaction, I get a notification on the app icon that I need to approve the same transaction. Won’t go away until I thread my way to the notification centre and view the unnecessary message.

It works but wastes time

Erewhom on

I am usually using the app to see charges and balances and to pay bills. While it is easy to see the current account and recent transactions, I cannot understand why Bill Pay is not more obvious. I have bank accounts in three different countries and in the other two I can see Bill Pay as soon as the app opens. That is useful: when time is short (and when is it not?) I want to pay a bill and move on. This app wastes time.

The Royal bank of Scotland bank app

Thaiboxeruk on

Excellent app to work with , I work overseas a lot and the rbs app works well for me and always updated. 10/10

Doesn’t work internationally any more

Old_Nick on

Latest update requires reregistration and involves the bank sending a text message which never arrives. The help desk just suggests contacting the phone carrier.

Can’t connect from USA phone

Astronomy devotee on

The app does not work when one tries to input a USA phone number. When registering it asks for country code from a drop-down menu. It assumes the USA is +1, whereas it is in fact 001. It assumes ones number is now +1 *** *** ****. It should be 001 *** *** ****. Thus, unless RBS corrects this I cannot access my accounts from the USA. I have contacted the help desk, and they tried to change number to start with 001, but to no avail.

Does all I need

British Tai Chi on

Does all I need

App works great

vuutuubunn on

I don’t get the negative reviews here. The app works fine and the functionality is great. If it doesn’t work for you anymore try deleting and reinstalling, you’re not losing anything.

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App Info

Category
Finance
Publisher
NatWest Group plc
Languages
English
Recent version
7.44.0 (1 week ago )
Released on
May 24, 2021 (3 years ago )
Last updated
2 weeks ago