SaferKid Text Monitoring App

The app claims to have a 7 day free trial in which you won’t be billed unless you fail to cancel 24 hrs prior to expiration. It charged my account for an entire year on the same day that I downloaded it.

You can’t add devices. The app hasn’t been updated in forever and it doesn’t seem to work at all.

There is a delay of 4 days syncing the messages and 3 weeks delay of web searching. I have contacted customers services before and I have not received a response other than the auto respond. I have reviewed the configuration steps and everything is fine. I have this app for about three years and I didn't have these issues until the last 5 months. I want this issues to be resolved for good!

Free trial should at least DO SOMETHING!!! And it takes 2 days to set up!

It worked ok for several years. Now I can’t get it to update from kids phone. And it’s not turned off cuz it will update every now and then a couple of days worth but still be off by 6-10 days. Want a refund for latest installment.

I downloaded this app and it states that you get a 7-day free trial, but it instantly charges you over $200. Absolutely ridiculous, I reported as fraud to my bank. THEN it proceeded to try and charge EVERY SINGLE CARD in my Apple wallet along with my boyfriends so now we have to dispute everything. Update: they try saying I already had the free trial even though that’s a huge lie……..it would’ve shown up in my past subscriptions and it does not.

I downloaded this app a couple months ago and the service. Ever worked completely. The first week, I noticed that only about 40-50% of the messages on the other persons phone were being sent to my phone. I made sure that everything was installed correctly and that there weren’t any issues on my end. I thought that I should give it another week. After the second week, I realized that nothing was changing. I received maybe 40% of the text messages and same with the phone calls. When I reached out to SaferKid support to request a refund, the support team told me that I would have to go through Apple to get a refund and that they would not be able to issue one. When I tried to request a refund through Apple (the link SaferKid provided me) I was not able to request a refund for SaferKid, since the app itself is technically free. I ended up reporting the app as fraud, since this is the only option I was left with and since this app technically is a scam. You pay $200 for a service that doesn’t work, and when you wan’t a refund you’re provided with a fake, dead-end solution. 1 star is being generous.

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