App not working
I’ve been trying to login for months with no luck. The App is not working anymore.
Description
Use this App to:
- View your Account Balance
- Top Up your Account
- Manage your Vehicles and Tags
- Manage subscriptions to Mobility Services (Parking, Speed Alerts, etc.)
- Report and View Potholes (online and offline)
- View and Download Statements, Invoices and Receipts
- View and Download Transaction Details
- View your account and profile details
- Update Your Contact Details
- Reset your Mobility Account password
- Log an Enquiry
- Easily Contact SANRAL customer services
- Login with your ABT Travel card and top up your ABT anonymous account
- Register your Travel Card into your Mobility Account
- Manage your Travel Cards (after you register a Mobility Account)
Please note that if you already have a SANRAL account you don't have to register again to use this App, simply use your existing credentials to log in (the same details you would use for the SANRAL website).
Should you not remember your password, you can reset it from the App main screen using the Password Recovery feature. In case you don't remember your ClientId, Username, or registered Email, please contact the Call Centre: 0800 726 725
Before using the new feature to report Potholes offline, make sure you have logged in successfully to the App at least once. This is for the App to remember your details and capture the Potholes locally on your device associated with your profile.
Once your device is connected again (to any network, mobile, or Wi-Fi), the App will automatically upload in the background the Potholes that were captured while online. Allow a few minutes for the new Potholes to be displayed on the "My Reports" menu.
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- View your Account Balance
- Top Up your Account
- Manage your Vehicles and Tags
- Manage subscriptions to Mobility Services (Parking, Speed Alerts, etc.)
- Report and View Potholes (online and offline)
- View and Download Statements, Invoices and Receipts
- View and Download Transaction Details
- View your account and profile details
- Update Your Contact Details
- Reset your Mobility Account password
- Log an Enquiry
- Easily Contact SANRAL customer services
- Login with your ABT Travel card and top up your ABT anonymous account
- Register your Travel Card into your Mobility Account
- Manage your Travel Cards (after you register a Mobility Account)
Please note that if you already have a SANRAL account you don't have to register again to use this App, simply use your existing credentials to log in (the same details you would use for the SANRAL website).
Should you not remember your password, you can reset it from the App main screen using the Password Recovery feature. In case you don't remember your ClientId, Username, or registered Email, please contact the Call Centre: 0800 726 725
Before using the new feature to report Potholes offline, make sure you have logged in successfully to the App at least once. This is for the App to remember your details and capture the Potholes locally on your device associated with your profile.
Once your device is connected again (to any network, mobile, or Wi-Fi), the App will automatically upload in the background the Potholes that were captured while online. Allow a few minutes for the new Potholes to be displayed on the "My Reports" menu.
Screenshots
SANRAL FAQ
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Is SANRAL free?
Yes, SANRAL is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is SANRAL legit?
⚠️ The SANRAL app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does SANRAL cost?
SANRAL is free.
-
What is SANRAL revenue?
To get estimated revenue of SANRAL app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
App is not rated in Canada yet.
Ratings History
SANRAL Reviews
App not working
The app is not working and this is very frustrating. Error message "Oops something went wrong. Internet connection is required!". I have an Internet connection. Please resolve.
Unusable App
This is the most amateur app out there!! The people who created this are incompetent & should not be paid for dishing up such a useless app!!
Mr
Doesn’t always respond, needs to be updated all the time, it can’t even operate for two months without being unresponsive .
Confused but now sorted
As One of the reviews mentioned...i could not use my app agter the update. Today I reinstalled it with no effect. I then decided to try the online portal - I could not login. It kept giving me an error. So I did a renew password and that worked - now that I’ve changed my password (mine was too short) the app works perfectly. It might be a good idea to mention that when you do an update next time? It will help us as clients to be able to use the app.
Top up payment malfunction
Since November 2023 I have had challenges trying to top up via the app. It is not working. I reported many times to Sanral and they said I I must download a new version. I can’t find the new version.
Rencent update
Hi the recent update of this app is not working.
Sanral recharge
This app was not validated before being released. 3.04 is not giving access to recharging of an e-tag. If you convert to full mobility you need to re-register/enter your detail. If you do, the system indicates you are already registered!
Says my email is invalid. How is that possible
Pathetic
Since the iOS17 update this thing has not worked like it should
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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12
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Top Free
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215
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SANRAL Installs
Last 30 days
SANRAL Revenue
Last 30 daysSANRAL Revenue and Downloads
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App Info
- Category
- Business
- Publisher
-
ELECTRONIC TOLL COLLECTION RF PTY
- Languages
- English
- Recent release
- 3.0.6 (1 month ago )
- Released on
- Aug 1, 2018 (6 years ago )
- Also available in
- South Africa, United Kingdom, Germany, United States, Ukraine, Taiwan, Russia, Portugal, Poland, India, Pakistan, Peru, New Zealand, Netherlands, Malaysia, Vietnam, Mexico, Japan, Argentina, Austria, Hungary, Australia, Canada, Greece, France, Spain, Indonesia, Colombia, China, Switzerland, Egypt, Belgium, Singapore, Saudi Arabia, Algeria, Finland, Kazakhstan, Kuwait, South Korea, United Arab Emirates, Ireland
- Last Updated
- 2 days ago
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