I can login (eventually) on the browser, but it is impossible on the app. It shouldn’t take two hours of troubleshooting every time I need to make a payment to this awful company.

I don’t know why this app has 2 stars I think most of you are illiterate. Compared to other finance apps, this one is a dream, flawless in my opinion. License scanning always works, immediately updates approvals etc. can’t ask for more and user friendly input with auto fill with license scan. Y’all are doing great service finance, high approval rates. Really appreciate everything. Can’t help people who have no common sense or aren’t following instructions for set up. The app is great!

Why do you have an app you your dealers but not your customers. Make it make sense. Paying the bill through the website is a pain. I’ll never deal with another company that uses you again if you don’t come out with a customer app.

Can’t log in. Need a bug fix asap!

We have called numerous time the technical service he has been brought to their attention over and over the application has an issue we cannot scan the driving license. We have tried over and over multiple time on different occasion. The problem doesn’t come from one person. It is multiple people different places and with different devices at multiple times and it’s been months. We have been calling service finance and nothing has been done. So far this is pushing us to use another application. It’s a big problem we use in-home sales and efficiency is the most important we are extremely affected by that, please fix this ASAP. We have been begging thank you. It’s been over six months that me and my team have been calling. Some people end buying a new iPad a new phone …still same problem. No one cares ….

Login doesn't work

I really enjoy using this app. It's user-friendly, and I found it easy to understand and complete tasks. However, there's been an ongoing issue for over a year now that's affecting my entire team. We are unable to scan a driver's license to automatically input the necessary information. Since I work in in-home sales, it's crucial to quickly fill in all the customer details when they agree to payments. Unfortunately, this app's inability to scan DLs has been causing delays and making the whole process less time-efficient. Punctuality is essential for us to stay on top of our appointments, and this glitch affects both my iPhone and other iPhones used by the team. I hope the development team can prioritize addressing this issue as soon as possible. Overall, it's a great app, but improving the DL scanning functionality would significantly enhance its effectiveness for sales professionals like me.

I have used their website on my pc for account management. I decided to try the mobile app. Impossible to login. It does not recognize my credentials. Absolutely useless.

I downloaded the app for work which on every device I cannot login but if I open it in safari it works. Don’t know if it’s a glitch on this end but it needs resolved in order for my company to use it. There is also zero help with the issues.

I downloaded the app to make life easy by paying my payment on my phone. It won’t let you login with the credentials.