ServiceM8 - Field Service App

Job Management for Contractors

Published by: Eroldawn Pty
Downloads
Revenue

Description

ServiceM8 is job management software for trade contractors & home service businesses, such as plumbers, electricians, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field.
ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
You’ll cut paperwork, get more jobs done, provide amazing service & get paid faster.
Field staff use the ServiceM8 app for iPhone & iPad. Office staff can access the ServiceM8 dashboard online via web browser on Mac or PC.
Download the app & tap ‘Try Demo’ — no sign-up required.
Who is ServiceM8 for?
ServiceM8 is a simple, easy tool for contractors & field service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as:
• Plumbing
• Electrical
• Solar
• HVAC & Refrigeration
• Pest Control
• Appliance Repair
• Locksmithing & Security
• Cleaning
• Pool Care
• Lawn Mowing & Gardening Businesses
• IT
• Property Maintenance
• Fire Protection
• Carpet & Flooring
Job Management Software
• Manage jobs from start to finish
• Access all client & job details in the field
• Ensure job quality & consistency with built-in checklists
• Capture electronic signatures
Communication & CRM
• Email & text clients directly from the app
• Save time with email & text templates
• Send On-the-Way text messages to clients
• Automate booking confirmations, reminders & follow-ups to clients
Scheduling
• View your schedule & job info, anywhere
• See a real-time map view of staff & job locations
• Dispatch jobs & urgent work, instantly
• Receive push notifications about schedule changes
Quoting & Invoicing
• Generate professional PDF quotes, estimates & invoices on site
• Email or text quotes & invoices to clients from the app
• Clients can view quotes & pay invoices online

Time tracking & Timesheets
• Track travel time & time on site, for billing purposes
• Track shift & break time, for payroll purposes
• Export payroll time sheets to Xero or QuickBooks Online
Mobile & Online Payments
• Accept contactless payments with Tap to Pay on iPhone
• No extra dongles, terminals or hardware needed — just your iPhone
Digital Forms & Assets
• Complete digital reports, procedures & certificates on site, through the app
• Create custom forms for your business & industry
• Catalogue client assets & view their service history
Job History
• Access a full history of work done for every client
• Attach notes, photos, videos, emails & messages to jobs
• Automatic back-up & secure cloud storage
Accounting Integrations
• Connect to Xero or QuickBooks Online
• Sync invoices & payments from ServiceM8
• Streamline invoicing, payments & accounting
Pricing
• A range of monthly plans to suit your business & requirements
• Plans bundle jobs, SMSs & add-ons into a single monthly price
• No contracts, setup fees, or ‘per-user’ fees.
• Unlimited users & storage
• 14-day free trial
Support
• Free, 24/7 email & chat support
• Self-serve Help Centre with articles & videos
• Global network of ServiceM8 Partners offering setup services
In-App Purchase Terms
When you subscribe to a plan through the ServiceM8 app, payment will be charged to your Apple ID on a recurring monthly basis. Your monthly subscription will automatically renew unless you cancel at least 24 hours before the renewal date. You can manage your subscription in the ServiceM8 app in More > Settings > ServiceM8 Account. Any unused portion of your free trial is forfeited after purchase.
Terms of Service: www.servicem8.com/terms-of-service
Privacy Policy: www.servicem8.com/privacy-policy
The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.
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In-Apps

Lite
$8.99
Growing
$78.99
Premium
$149.99
Starter
$28.99

Screenshots

ServiceM8 FAQ

  • Is ServiceM8 free?

    Yes, ServiceM8 is free to download, however it contains in-app purchases or subscription offerings.

  • Is ServiceM8 legit?

    🤔 The ServiceM8 app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

    Thanks for the vote

  • How much does ServiceM8 cost?

    ServiceM8 has several in-app purchases/subscriptions, the average in-app price is $66.74.

  • What is ServiceM8 revenue?

    To get estimated revenue of ServiceM8 app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.44 out of 5

206 ratings in New Zealand

5 star
125
4 star
34
3 star
12
2 star
2
1 star
10
Ratings History

ServiceM8 Reviews

Don’t use

Aikinimoto on

New Zealand

Don’t use it tremendously addictive And great for getting more and more magi

SUPERB HANDYMAN & GARDEN MAINTENANCE

HM&GM on

New Zealand

A must have CRM for your service business. -Keeps you organised. -A great COMMUNICATION tool to use to inform customers. -Simplifies QUOTING & BILLING customers. -Has AUTOMATIONS like following up on quotes & payments. And much more……. It is helping me on my path to success in business. Carlos Martinez

Best Job Management Program

TRno76 on

New Zealand

As a plumbing company we have used Servicem8 since 2016 and this would have to be one of the best Job Management programs for Tradies. They continue to improve features and their customer service is excellent. Great work team

Great response

neddzy on

New Zealand

Team Ava at ServiceM8 is very fast to respond with any issues, great communication between business and client, thanks so much

Great software

Sylarmaquis on

New Zealand

Updates are brilliant really intuitive.

Great for one man band

Dan1990nz on

New Zealand

Servicem8 was used at the last company I worked at (3 technicians and office staff) and I kept using it when I started on my own a year ago. As a sole trader the customer management, scheduling, map and contact integration is priceless. Only drawback is it is weak on the financial management side, I export to Xero (with a click of a button) when job is completed.

Recommended

Safe&Lock on

New Zealand

Excellent job management system. Simple to use, effective and economical. We have been using for approx 18months with no system failures, outages or issues.

Great app, but one little thing missing which could make life a lot easier

Tiger268 on

New Zealand

Love this app, but have to swap to another app due to lack of statement generating, I will come back if monthly statements can be generated to individual client so they can be aware of owing and make payments, especially for loyal customers with lots of transactions every month.

Servicem8

rodney12321234 on

New Zealand

Simple. Servicem8 is excellent in every way.

Manager

Garden lighting on

New Zealand

Transitioning from a paper based system to ServiceM8 was well worth while. It did take some rethinking, adaptation and creative thinking on our part in order to make it work. But once we changed our mind set we start to see real benefits. We now use ServiceM8 to track our enquiries, prepare quotations, manage workflow and jobs, partial invoicing and after installation servicing and follow-up. With any off-the-shelf solution you're probably not going to get every box ticked but ServiceM8 has significant customisation options that allow the app to work well. And the team at ServiceM8 seem to be continually adding features and fine tuning the app. The latest release with job costing has been awesome. We are now able to easily look at our profit margin on each job. We are all very delighted with the results and pleased that we investment the time to make this work for us.

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Grossing
11
Top Grossing
21
Top Grossing
67
Top Free
164

Keywords

ServiceM8 Competitors

Name
Xero Accounting for business
Small Business app for invoice
Hubdoc
From Xero
Tradify - Quote & Invoice Tool
Manage your trade business
Xero Me
Work made simple
HazardCo
Simpro Mobile
Sine Pro
Personal Check-In Platform
1Breadcrumb
Safe & Simple Check-in
maX App
Rapid Access

ServiceM8 Installs

Last 30 days

ServiceM8 Revenue

Last 30 days

ServiceM8 Revenue and Downloads

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