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Description
ServiceM8 is job management software for trade contractors & home service businesses, such as plumbers, electricians, HVAC & refrigeration contractors, locksmiths, cleaners & gardeners — any kind of small business which manages jobs & staff in the field.
ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
You’ll cut paperwork, get more jobs done, provide amazing service & get paid faster.
Field staff use the ServiceM8 app for iPhone & iPad. Office staff can access the ServiceM8 dashboard online via web browser on Mac or PC.
Download the app & tap ‘Try Demo’ — no sign-up required.
Who is ServiceM8 for?
ServiceM8 is a simple, easy tool for contractors & field service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as:
• Plumbing
• Electrical
• Solar
• HVAC & Refrigeration
• Pest Control
• Appliance Repair
• Locksmithing & Security
• Cleaning
• Pool Care
• Lawn Mowing & Gardening Businesses
• IT
• Property Maintenance
• Fire Protection
• Carpet & Flooring
Job Management Software
• Manage jobs from start to finish
• Access all client & job details in the field
• Ensure job quality & consistency with built-in checklists
• Capture electronic signatures
Communication & CRM
• Email & text clients directly from the app
• Save time with email & text templates
• Send On-the-Way text messages to clients
• Automate booking confirmations, reminders & follow-ups to clients
Scheduling
• View your schedule & job info, anywhere
• See a real-time map view of staff & job locations
• Dispatch jobs & urgent work, instantly
• Receive push notifications about schedule changes
Quoting & Invoicing
• Generate professional PDF quotes, estimates & invoices on site
• Email or text quotes & invoices to clients from the app
• Clients can view quotes & pay invoices online
Time tracking & Timesheets
• Track travel time & time on site, for billing purposes
• Track shift & break time, for payroll purposes
• Export payroll time sheets to Xero or QuickBooks Online
Mobile & Online Payments
• Take credit & debit card payments on site, through the app
• Send online invoices via email & SMS, supporting card payment
Digital Forms & Assets
• Complete digital reports, procedures & certificates on site, through the app
• Create custom forms for your business & industry
• Catalogue client assets & view their service history
Job History
• Access a full history of work done for every client
• Attach notes, photos, videos, emails & messages to jobs
• Automatic back-up & secure cloud storage
Accounting Integrations
• Connect to Xero or QuickBooks Online
• Sync invoices & payments from ServiceM8
• Streamline invoicing, payments & accounting
Pricing
• A range of monthly plans to suit your business & requirements
• Plans bundle jobs, SMSs & add-ons into a single monthly price
• No contracts, setup fees, or ‘per-user’ fees.
• Unlimited users & storage
• 14-day free trial
Support
• Free, 24/7 email & chat support
• Self-serve Help Centre with articles & videos
• Global network of ServiceM8 Partners offering setup services
In-App Purchase Terms
When you subscribe to a plan through the ServiceM8 app, payment will be charged to your Apple ID on a recurring monthly basis. Your monthly subscription will automatically renew unless you cancel at least 24 hours before the renewal date. You can manage your subscription in the ServiceM8 app in More > Settings > ServiceM8 Account. Any unused portion of your free trial is forfeited after purchase.
Terms of Service: www.servicem8.com/terms-of-service
Privacy Policy: www.servicem8.com/privacy-policy
The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.
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ServiceM8 is a job, staff & client management solution, with everything to run your day-to-day in one place — digital job cards, scheduling, quotes, staff locations, client emails & texts, job notes & photos, online bookings, forms, asset management, invoicing & payments.
You’ll cut paperwork, get more jobs done, provide amazing service & get paid faster.
Field staff use the ServiceM8 app for iPhone & iPad. Office staff can access the ServiceM8 dashboard online via web browser on Mac or PC.
Download the app & tap ‘Try Demo’ — no sign-up required.
Who is ServiceM8 for?
ServiceM8 is a simple, easy tool for contractors & field service businesses with a high-turnover of short jobs, ranging in size from sole operators up to 20 staff. Industries such as:
• Plumbing
• Electrical
• Solar
• HVAC & Refrigeration
• Pest Control
• Appliance Repair
• Locksmithing & Security
• Cleaning
• Pool Care
• Lawn Mowing & Gardening Businesses
• IT
• Property Maintenance
• Fire Protection
• Carpet & Flooring
Job Management Software
• Manage jobs from start to finish
• Access all client & job details in the field
• Ensure job quality & consistency with built-in checklists
• Capture electronic signatures
Communication & CRM
• Email & text clients directly from the app
• Save time with email & text templates
• Send On-the-Way text messages to clients
• Automate booking confirmations, reminders & follow-ups to clients
Scheduling
• View your schedule & job info, anywhere
• See a real-time map view of staff & job locations
• Dispatch jobs & urgent work, instantly
• Receive push notifications about schedule changes
Quoting & Invoicing
• Generate professional PDF quotes, estimates & invoices on site
• Email or text quotes & invoices to clients from the app
• Clients can view quotes & pay invoices online
Time tracking & Timesheets
• Track travel time & time on site, for billing purposes
• Track shift & break time, for payroll purposes
• Export payroll time sheets to Xero or QuickBooks Online
Mobile & Online Payments
• Take credit & debit card payments on site, through the app
• Send online invoices via email & SMS, supporting card payment
Digital Forms & Assets
• Complete digital reports, procedures & certificates on site, through the app
• Create custom forms for your business & industry
• Catalogue client assets & view their service history
Job History
• Access a full history of work done for every client
• Attach notes, photos, videos, emails & messages to jobs
• Automatic back-up & secure cloud storage
Accounting Integrations
• Connect to Xero or QuickBooks Online
• Sync invoices & payments from ServiceM8
• Streamline invoicing, payments & accounting
Pricing
• A range of monthly plans to suit your business & requirements
• Plans bundle jobs, SMSs & add-ons into a single monthly price
• No contracts, setup fees, or ‘per-user’ fees.
• Unlimited users & storage
• 14-day free trial
Support
• Free, 24/7 email & chat support
• Self-serve Help Centre with articles & videos
• Global network of ServiceM8 Partners offering setup services
In-App Purchase Terms
When you subscribe to a plan through the ServiceM8 app, payment will be charged to your Apple ID on a recurring monthly basis. Your monthly subscription will automatically renew unless you cancel at least 24 hours before the renewal date. You can manage your subscription in the ServiceM8 app in More > Settings > ServiceM8 Account. Any unused portion of your free trial is forfeited after purchase.
Terms of Service: www.servicem8.com/terms-of-service
Privacy Policy: www.servicem8.com/privacy-policy
The ServiceM8 application uses background location. Continued use of GPS running in the background can decrease battery life.
In-Apps
- Lite
- £7.99
- Growing
- £58.99
- Premium
- £118.99
- Starter
- £24.99
Screenshots
ServiceM8 FAQ
-
Is ServiceM8 free?
Yes, ServiceM8 is free to download, however it contains in-app purchases or subscription offerings.
-
Is ServiceM8 legit?
🤔 The ServiceM8 app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Thanks for the vote -
How much does ServiceM8 cost?
ServiceM8 has several in-app purchases/subscriptions, the average in-app price is £52.74.
-
What is ServiceM8 revenue?
To get estimated revenue of ServiceM8 app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.52 out of 5
577 ratings in United Kingdom
5 star
397
4 star
54
3 star
23
2 star
7
1 star
32
Ratings History
ServiceM8 Reviews
CRM is a game changer
Fantastic software, so many features that save you time and help you be more organised and look more professional than your customers.
Dr Bojangles
This App has brought much pleasure to me and those I care for.
Brilliant but not always intuitive.
SM8 is a really good system and works well for us. Sometimes it can be hard to get it to do what you want. They keep updating it for the better so I would say go for it.
Review of service m8
Drops in and out very frequently, maps are next to useless
Good when it doesn’t crash
Every few weeks it stops working on my phone and/or my iPad. Or both at the same time. Then it takes hours to get back on. Or it downloads and gets added to my home screen, but then it won’t open so I have to uninstall and reinstall over and over again 10 1520 times and it doesn’t open. No exaggeration. And it’s the same thing this morning, what is with this app?!!!
This app is god for business
Well, it’s been over a year since I started using ServiceM8, and it is pretty good,Bear in mind that on ServiceM8 update 12, I imagine by the time now on 24, this is the most used business software and the tradesmen like my self would use . There are so many features on it. I don’t think I’ve even managed to look at them all on but definitely awesome day of care and well it will just save you time on the subscription you pay for using it I really like it anyway it’s definitely worth a free trial.
Worse than before
The photos are saving for eternity and blocking view of the app and then the inbox never updates there’s no manual refresh
Amazing setup
I have been using servicem8 since not long after they started. At the time they were the best option and have built upon the system continually. Servicem8 is without a doubt the market leader here bringing powerful job control to small businesses that when used right makes it a game changer. From engineer en route alerts to full invoice integration no other job management systems even come close for how extensive it is. I have rolled out servicem8 to several of my businesses and I couldn’t imaging going back to a poor setup. From quote to invoice, there no better system out there.
Customer service …..
Really you need to spend more time on that, get that right and this app could go far
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
|
Rank
|
|---|---|---|
|
Top Grossing
|
|
11
|
|
Top Grossing
|
|
21
|
|
Top Grossing
|
|
67
|
|
Top Free
|
|
164
|
Keywords
ServiceM8 Competitors
| Name | Downloads (30d) | Monthly Revenue | Reviews | Ratings | Recent release | |
|---|---|---|---|---|---|---|
Xero Accounting for business
Small Business invoice & tax
|
Unlock
|
Unlock
|
90
|
219
|
5 days ago | |
Hubdoc
From Xero
|
Unlock
|
Unlock
|
39
|
1
|
5 months ago | |
Cbus member app
|
Unlock
|
Unlock
|
0
|
|
5 months ago | |
Tradify - Quote & Invoice Tool
Manage your trade business
|
Unlock
|
Unlock
|
32
|
66
|
4 days ago | |
Xero Me
Work made simple
|
Unlock
|
Unlock
|
62
|
95
|
1 week ago | |
HazardCo
|
Unlock
|
Unlock
|
0
|
|
3 weeks ago | |
Simpro Mobile
|
Unlock
|
Unlock
|
16
|
|
2 days ago | |
Sine Pro
Personal Check-In Platform
|
Unlock
|
Unlock
|
0
|
|
2 weeks ago | |
1Breadcrumb
Safe & Simple Check-in
|
Unlock
|
Unlock
|
0
|
1
|
2 weeks ago | |
Rapid Access
|
Unlock
|
Unlock
|
0
|
|
1 month ago |
ServiceM8 Installs
Last 30 days
ServiceM8 Revenue
Last 30 daysServiceM8 Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- Eroldawn Pty
- Languages
- English
- Recent release
- 13.0.6 (1 month ago )
- Released on
- Jul 9, 2011 (13 years ago )
- Also available in
- Australia , United Kingdom , United States , New Zealand , Canada , South Africa , Ireland , Singapore , Philippines , China , Italy , Pakistan , Norway , Netherlands , Egypt , Mexico , Slovenia , India , Germany , South Korea , Romania , Nigeria , Hungary , Switzerland , Nepal , Japan , Latvia , Madagascar , Malaysia , Luxembourg , North Macedonia , Malta , Peru , Poland , Portugal , Russia , Saudi Arabia , Sweden , Slovakia , Thailand , Tunisia , Türkiye , Taiwan , Ukraine , Uzbekistan , Vietnam , Brunei , Dominican Republic , Denmark , Czechia , Cyprus , Colombia , Chile , Belarus , Brazil , Algeria , Bahrain , Bulgaria , Belgium , Azerbaijan , Austria , Argentina , Armenia , Croatia , Sri Lanka , Lebanon , Kazakhstan , Kuwait , United Arab Emirates , Iceland , Israel , Indonesia , Lithuania , Hong Kong SAR China , Greece , France , Finland , Spain , Estonia , Ecuador
- Last Updated
- 4 days ago
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