STEALERS!!!Won’t use this app again
- returned my goods over 1 month and half ago, and never got any kind of return confirmation, no $ refunds of course. I purchase a lot of staff online and I always trust they would automatically return to me, and this SHOPBOP IS AN EXCEPTION! - Slow delivery（take weeks to get delivered); - super unfriendly for international customers(outside of US), you won’t be refunded for duty&taxes when you return your goods, and you have to go your local authorities to claim these duty&taxes back, which is super inconvenient and time consuming. I would rather just use other apps such as FARFETCH/SSENSE/LUISAVIAROMA etc. - they won’t tell you that duty&taxes won’t be refunded on their APP, the customer service said they noted in their full website, I have to go to full website to find this information. LOL how ridiculous!
