Worse service
Skip messed up my order, missing item. No refund and super rude customer service
Yes, Skip is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Skip app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Skip is free.
To get estimated revenue of Skip app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
4.83 out of 5
337 ratings in China
Skip messed up my order, missing item. No refund and super rude customer service
Wasting my time
Skip will legit take your money and when the food shows up cold and hours late only offer a 50% refund, not including taxes and delivery fee so on a $33 order you’ll receive $13 back and have to throw out the food that’s been made an sitting in a bag for over an hour.
I tip well because I appreciate that people have to make a living, but when the driver doesn’t even try to follow my clear instructions, and customer service doesn’t care, I won’t use your service anymore. Terrible customer service
The points system is amazing!
messed up 1st order reordered - messed up second order no apologies - no care that im disabled steal money from u first - including tip - then if u have an issue too bad - 10 days before $ back criminals
This company has the rudest customer service reps I’ve ever encountered. After reaching out due to an error in my order they refused to rectify the issue. When I asked to speak to higher management apparently they don’t have any??? Anyways I’m done with them I’m not giving my money away to people who don’t care about the customers.
Skip doesn't give a rip. Tech support was brutal. Cut off communication and I'm missing food. Thanks for the refund but where's my food? Door dash is much better
Skip drivers are very friendly and professional.
The skip courier messaged me they arrived with my order, but they weren’t at either the front or back door of my apartment. I asked where they were and they said the front door, when I got to the front door they said they were now at the back door. When I got to the back door, they weren’t there and shut down the chat so I couldn’t contact them anymore. I received a text from skip saying my courier had dropped off my order at my contactless delivery point. My delivery wasn’t anywhere and I had specifically asked them in the instructions to call me when they arrived at my apartment. I tried to get a refund and received an email saying my request was reviewed and denied. Skip told me to read their terms and conditions, where is says that Skip does not take responsibility for missing or late orders. What the heck?! That’s their whole responsibility!! To deliver orders!! I’m deleting the app and will not be using Skip anymore.
Chart
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Category
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Rank
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---|---|---|
Top Free
|
|
8
|
Top Free
|
|
87
|
Top Free
|
|
225
|
Top Free
|
|
252
|
Top Free
|
|
255
|